Proposal Manager - Pharmacy Benefits

Job Description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.

Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.

Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Proposal Manager will develop custom and complex Requests for Information (RFI) and Proposals (RFP) for clients. In this role, they will thoughtfully craft proposals to support the Sales team in illustrating the SmithRx value proposition to potential clients, consultants, and benefit brokers. They will interface with internal teams across the organization (Sales, Analytics, Marketing, Clinical, Legal, Account Management, etc.) to gain an in-depth understanding of SmithRx to accurately represent services.. During the RFP off-season, the Enterprise Proposal Writer will cross-train and contribute to other areas of SmithRx that are in need, such as implementation or contracting.

What you will do:

Oversee the RFI and RFP process, serving as central point of contact for coordinating and combining proposal drafts from all contributors

Heavily customize proposals to illustrate the company's value proposition while illustrating an understanding of each client's unique needs

Communicate clearly to Sales when RFP materials are ready for submission and provide links to all submission materials

Collaborate with the Strategy, Revenue, and Sales teams to gather track down responses to RFP questions that aren't readily available

Review, edit, and customize proposal drafts, qualitative supplemental documents, and executive summaries to produce a final product with a consistent voice

Ensure new responses are sent to the Content Database for future usage

Cross-train and contribute to other areas of SmithRx in the RFP off-season (typically October – December) such as implementation, contracting, or other areas as needed

What you will bring to SmithRx:

5+ years of RFI/RFP experience, specifically on large groups (20,000 lives and above is preferred)

Bachelor's degree in related field preferred

Experience in PBM, software, employee benefits, healthcare industries is a plus

Experience utilizing RFP management tools such as Ringmaster, Proposal Tech, TrueBid

Strong organizational, communication, and presentation skills

Clear and concise writing skills

Experience with Excel, Salesforce and Adobe

Ability to multitask across several work streams, and to work independently to manage tasks and projects to meet firm deadlines

Ability to collaborate constructively and positively with teammates and partners, even under the stress of a fast-paced business environment

You are low ego and have a knack for working well with a wide range of people

What SmithRx Offers You:

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance

Flexible Spending Benefits

401(k) Retirement Savings Program

Short-term and long-term disability

Discretionary Paid Time Off

Paid Company Holidays

Wellness Benefits

Commuter Benefits

Paid Parental Leave benefits

Employee Assistance Program (EAP)

Well-stocked kitchen in office locations

Professional development and training opportunities

Full-time