Program Director B&F Healthcare Services LLC

Job Description

About the Role:

Join B & F Healthcare Services as a Program Director, where you will contribute to the health and happiness of those we support. The Program Director oversees daily operations and service delivery for individuals with developmental disabilities. This role ensures compliance, quality care, and effective coordination between staff, families, guardians, and county agencies, while demonstrating the ability to work independently and establish daily operational goals.

Responsibilities

Oversee homemaker personal care services and residential supports

Independently prioritize tasks and establish daily operational goals to ensure program quality and efficiency

Enter, review, and update individual service plans, outcomes, and goals to ensure compliance

Monitor daily documentation for accuracy, timeliness, and compliance

Maintain up-to-date medical records and client files

Facilitate communication between, senior management, direct care staff, families and guardians, County Boards of Developmental Disabilities

Develop and maintain monthly activity calendars for people supported

Coordinate appointments and manage digital calendars

Ensure individuals are engaged in meaningful activities chosen by those we support

Onboard, train, and provide ongoing support to new staff members

Troubleshoot Brittco software through the Brittco ticketing process

Utilize Microsoft Office and other digital tools for reporting and tracking

Maintain organized records and ensure efficient administrative workflows

Qualifications

Experience working with individuals with developmental disabilities

Knowledge of homemaker personal care services

Ability to work independently, manage time effectively, and establish daily goals

Strong organizational and leadership skills

Experience with electronic documentation systems (e.g., Brittco)

Proficiency in Microsoft Office

Excellent communication and problem-solving abilities

Ability to manage multiple homes or programs simultaneously

Strong attention to detail and compliance standards

High ethical standards and empathy for others

Requirements:

High School Diploma or GED, Associates or Bachelor's in Healthcare Administration, Public Health or related field preferred.

5+ years of experience in healthcare program management or a similar role.

Strong leadership skills with a proven track record of team management.

Excellent communication and interpersonal skills to engage with diverse stakeholders.

Knowledge of healthcare regulations and compliance standards.

Ability to analyze data and make informed decisions to drive program success.

Certification in project management or healthcare administration is a plus.

Compassionate demeanor with a commitment to patient-centered care.

About Us:

B & F Healthcare Services has been a trusted provider of healthcare solutions in Columbus, OH, Marysville, OH, and Delaware, OH for 5 years. Our clients appreciate our commitment to quality care and innovative programs, while our employees value a supportive work environment that encourages professional development and teamwork.

Full-time