Customer Project Manager (Order Manager)

Eaton is looking for **Customer Project Manager (Order Manager)**

This position will be located in our plant in Schrems electrical sector – enclosures/power distribution components)

**Job profile:**

Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.

LVSA Project Ownership & Execution

• Own assigned customer projects from PO receipt to shipment / handover

• Create and maintain project plans, milestones, and priorities

• Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)

• Ensure customer commitments are met regarding timing, scope, and quality

Customer Interface & Communication

• Act as the primary contact for customers and Front-end team during project execution

• Coordinate technical clarifications, schedule updates, and status reporting

• Manage customer meetings, progress calls, and escalation topics

• Build strong customer relationships through proactive communication

Cross-Functional Coordination

• Coordinate internal functions to ensure smooth execution: Post-Order Engineering,

Project Buyer / Supply Chain, Work Preparation, Production

Commercial & Cost Awareness

• Monitor project scope vs order confirmation

• Drive management of variation orders / additional costs where applicable

• Escalate commercial risks or scope gaps

Quality & Delivery Focus

• Support FAT planning and customer attendance

• Ensure documentation package is ready for delivery

• Drive issue resolution to protect on-time delivery and customer satisfaction

Reporting & Governance

• Maintain accurate project tracker and status reporting

• Present project status, risks, and actions in internal reviews

• Lead lessons learned after project completion

**We would like you to bring:**

+ Degree in Engineering, Business/Industrial or equivalent practical experience

+ 3+ years in project management, order management, or customer project execution

+ Experience in manufacturing / engineered-to-order products preferred

+ Experience with electrical equipment / switchgear / industrial projects is a strong advantage

+ Understanding of project lifecycle in manufacturing environment

+ Ability to read technical drawings / understand engineering topics (advantage)

+ Strong planning and coordination capability

+ Familiarity with ERP (SAP)/ project tracking tools / Excel

+ Strong customer communication skills

+ Good German welcome and excellent English skills

**What Eaton offers:**

+ Competitive compensation and benefits package

+ Challenging projects in dynamic and collaborative team

+ Great promotional opportunities - We encourage internal promotion, whenever possible

+ Excellent working environment - Safety and ethics are really important for us

+ Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully

+ Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

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