Cafe Manager

Job Description

About the Role

We are seeking a hands-on Store Manager to lead day-to-day operations of our Stamford location. This role is ideal for an experienced Assistant Manager or Shift Supervisor ready for their first Store Manager opportunity, or a hospitality professional early in their career looking for meaningful responsibility and room to grow.

This is an active, working manager role. You will be responsible for running shifts, opening and closing the store, supervising staff, and ensuring consistent food quality and customer service.

As we expand to additional locations, there is opportunity for advancement into General Manager or multi-store leadership for the right candidate.

Key Responsibilities

Leadership & Shift Management

Open and close the store independently

Act as manager on duty and run shifts without direct supervision

Delegate tasks and manage break schedules

Supervise and support shift leads and part-time staff

Train new employees and reinforce brand standards

Maintain a positive, energetic team environment

Operations & Guest Experience

Ensure food is prepared accurately, safely, and in a timely manner

Maintain high cleanliness standards in the kitchen, lobby, and outside area

Handle guest concerns professionally and resolve issues effectively

Communicate accurate wait times and provide excellent customer service

Memorize menu items and confidently explain ingredients and health benefits

Inventory & Financial Controls

Assist with inventory management and placing orders

Accept and verify deliveries

Track low inventory and communicate needs to ownership

Maintain petty cash and prepare deposits

Practice cost-control and waste-reduction measures

Scheduling & Team Management

Assist with schedule creation and address availability conflicts

Monitor punctuality and adherence to break policies

Assist with interviewing and performance evaluations

Provide feedback on team strengths and development areas

Marketing & Growth Support

Support local marketing initiatives and community outreach

Assist with in-store promotions and catering coordination

Proactively suggest ideas to improve efficiency, sales, and customer experience

Requirements

1–3 years of food service, café, restaurant, or retail leadership experience

Experience opening and closing a store

Comfortable supervising team members

Ability to work independently and make sound decisions

Basic computer and POS proficiency

Food safety certification (or ability to obtain)

Ability to stand for extended periods and lift moderate weight

Flexible availability including weekdays and some weekends

Compensation & Benefits

Base salary range: $45,000–$55,000 per year, depending on experience

Monthly performance bonus opportunities tied to revenue targets, labor efficiency, and operational execution

Quarterly performance bonus opportunities based on store profitability and growth metrics

401(k) with employer contribution

Profit-sharing program

Clear path to General Manager or multi-location leadership as additional stores are developed

Full-time