Front Desk Concierge
Description:
MANDARA SPA
Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.
Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste.
General Duties:
• Answer phone and email inquiries from potential guests in
a timely and respectful manner.
• Greet guests and visitors warmly and make them feel
welcome and attended to.
• Anticipate guests needs in order to accommodate them
and provide an exceptional guest experience.
Qualifications:
• Computer literate with good typing skills.
• Effective written communication skills.
• Able to operate basic office machines (i.e. calculator, fax,
printer, copier).
• Demonstrate pleasant and appropriate phone etiquette.
• High school diploma or equivalent.
• Team player
• Have minimum of two years’ experience working in guest
services and retail sale environment.
FABULOUS CAREER
OPPORTUNITY AT LUXURY SPA
To become a part of the wonderful team,
all applicants must:
• Be professional with excellent client care, guest service
experience & decision making capabilities.
• Be a self-motivated, team oriented, versatile, well groomed
hospitality professional.
• Be responsible, reliable, flexible & honest. Prior experience in the hotel/spa industry is highly preferred