Program Manager - Security Systems

Job Description

Birdi Systems, Inc. is seeking an experienced Program Manager to provide commercial and technical leadership for a $40M FDA contract supporting security systems maintenance and move, add, and change (MAC) projects across 120 sites nationwide. This role oversees delivery across 13 security technologies, including access control, CCTV, and related electronic security systems.

The Program Manager serves as the primary client interface and is responsible for overall contract performance, service quality, and customer satisfaction. This individual will lead large, cross-functional teams in a distributed operating environment, ensuring consistent execution, compliance, and operational excellence across all sites.

The ideal candidate brings proven experience managing complex federal programs, influencing client decisions, and building strong relationships with stakeholders, partners, and internal teams, along with a solid foundation in cost, schedule, and technical program management.

Key Responsibilities:

Serve as the primary interface between Birdi Systems and client stakeholders, ensuring strong communication, responsiveness, and customer satisfaction

Provide commercial and technical leadership across all program activities, ensuring successful delivery of contract requirements

Ensure full compliance with contractual obligations, federal regulations, and applicable standards

Lead and manage program teams supporting:

Physical security systems (access control, CCTV, video management, situational awareness)

Nationwide maintenance, sustainment, and service operations

System modernization, upgrades, and continuous operational readiness

Oversee delivery across multiple sites and technologies, ensuring consistency in execution and service quality

Develop and manage program plans, budgets, staffing strategies, schedules, and performance metrics

Track, forecast, and manage program financials, including cost controls and profitability

Identify, assess, and mitigate risks while maintaining operational continuity

Lead program reviews, executive briefings, and performance reporting for senior stakeholders

Support audits, inspections, and compliance reviews

Coordinate cross-functional teams across engineering, operations, logistics, and support functions

Required Qualifications:

Bachelor’s degree in Engineering, Construction Management, IT, or a related field required; MBA preferred

PMP (Project Management Professional) certification required

Minimum of 10+ years of program or project management experience, preferably supporting federal contracts

Demonstrated experience managing large, complex, multi-site programs

Strong commercial and technical leadership capabilities

Proven ability to influence client decisions and build trusted relationships

Experience managing budgets, schedules, and cost controls at scale

Excellent communication, leadership, and stakeholder management skills

U.S. Citizenship required

Preferred Qualifications:

Experience supporting FDA or similar federal agencies

Background in electronic security systems, low-voltage infrastructure, or critical facility environments

Experience managing distributed service delivery across nationwide locations

Familiarity with federal compliance frameworks, audits, and regulatory environments

Experience with lifecycle program management, sustainment, and modernization initiatives

Additional Requirements:

Experience delivering strong client service and maintaining high customer satisfaction

Excellent problem-solving and decision-making skills in complex environments

Ability to operate effectively in a fast-paced, multi-site program environment

Travel required on a limited basis

Birdi Systems offers the opportunity to lead a high-visibility, mission-critical federal program supporting national infrastructure and security. You will join a collaborative, high-performing team focused on operational excellence, innovation, and long-term program success.Company Description

Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.

Full-time