General Manager-QSR

Job Description

The Opportunity

Are you a natural leader who thrives in a fast-paced environment? We are looking for an experienced Restaurant General Manager (GM) to take the reins of one of our high-volume, Mexican-inspired locations in Cincinnati.

As the GM, you are the heartbeat of the restaurant. You aren't just managing a kitchen; you are leading a team, driving the "Live Más" culture, and ensuring that every guest who walks through our doors—or hits the drive-thru—receives an exceptional experience.

Key Responsibilities

Daily Operations: Take full ownership of the restaurant’s daily functions, ensuring peak performance during the busiest shifts.

Team Leadership: Recruit, onboard, and develop a diverse team. You will be responsible for coaching Shift Leads and Team Members to reach their full potential.

P&L Management: Manage the bottom line by controlling labor costs, minimizing food waste, and driving sales growth through local marketing and operational excellence.

Quality Control: Maintain the highest standards for food safety, cleanliness, and order accuracy.

Guest Experience: Resolve customer concerns with urgency and grace, ensuring every guest leaves satisfied.

Candidate Requirements

Experience: 2+ years of management experience in a high-volume QSR or fast-casual environment.

Skills: Proven track record of hitting financial targets and developing a strong internal team.

Mindset: A "can-do" attitude with the ability to multitask and lead by example on the floor.

Availability: Must be able to work a flexible schedule, including nights, weekends, and holidays.

Compliance: Must be 18+ years of age, possess a valid driver’s license, and hold (or be able to obtain) a ServeSafe Manager certification.

Why Join Us?

We believe in rewarding our leaders for their dedication and results. Our compensation package is designed to support your professional success and personal well-being:

Lucrative Bonus Structure: Highly competitive quarterly performance-based bonuses tied to P&L targets, speed of service, and guest satisfaction metrics.

Comprehensive Health Benefits: Choice of medical, dental, and vision insurance plans for you and your family.

Retirement & Security: 401(k) program with company matching, plus company-paid life insurance and disability coverage.

Time to Recharge: Generous paid time off (PTO) and vacation packages to ensure a healthy work-life balance.

Full-time