REQUEST FOR PROPOSALS TO ALL RWANDA REGISTERED AND FIRMS

REQUEST FOR PROPOSALS TO ALL RWANDA REGISTERED AND INTERESTED FIRMS

Equity Bank Rwanda Plc hereby invites all qualified and interested Bidders to submit Bids for the supply, installation, and commissioning of the below listed Solution.

No

Tender Title

Bidding Number

Submission Date

01

QUEUE MANAGEMENT SYSTEM FOR EQUITY BANK RWANDA PLC

EBR/TECH/16/04/CX/2026

8TH MAY 2026

02

RFP FOR IMPLEMENTATION OF A CONTACT CENTRE MANAGEMENT SYSTEM

EBR/TECH/16/03/CX/2026

8TH MAY 2026

The Tender Document, in English, may be obtained from our Head Offices located at Grande Pension Plaza Ground Floor during working hours from April 21th, 2026, or by expressing interest via email

Enquiries can be sent to Equity Bank Rwanda, P.O. Box 494 Kigali, Rwanda or through the same email.

Well, prepared Bids in English shall be sent via email to

All responses must be received by the Purchaser at the address specified above by May 8th, 2026, not later than 5:00 PM Rwanda Time.

Late submission will not be accepted.

Done in Kigali on April 17th, 2026.

Equity Bank Rwanda Plc