Assistant Store (Bojangles)

Position Summary:

The Assistant Store Manager (ASM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles' brand standards, and drive store performance.

Key Responsibilities:

Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance.

Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards.

Help recruit, train, and develop employees to build a strong, effective team.

Support inventory management, ordering, and cost control efforts.

Monitor compliance with food safety, sanitation, and workplace safety regulations.

Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns.

Drive sales through excellent service and suggestive selling.

Serve as the acting General Manager when the GM is not present.

Requirements

Qualifications:

1-2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred)

Strong communication and problem-solving skills

Proven ability to lead, train, and motivate teams

Basic knowledge of labor management and food cost control

Availability to work flexible hours, including weekends and holidays