QA Manager / QA Lead
Description:
We are looking for a QA Manager / QA Lead to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.
Our client is seeking a highly experienced QA Manager / QA Lead to lead quality assurance efforts in a retail technology environment. This role is hands-on and strategic, responsible for ensuring quality across enterprise systems such as SAP, POS, and OMS. Candidates must be located in Ohio, as this role supports teams within the region.
What You'll Be Doing
Lead and execute quality assurance strategies across retail systems and applications
Remain hands-on with test planning, execution, and defect management
Oversee QA activities for systems including SAP, Point of Sale (POS), and Order Management Systems (OMS)
Define and enforce QA standards, processes, and best practices
Partner closely with development, product, and business teams to ensure quality outcomes
Coordinate testing across releases, integrations, and system enhancements
Manage and communicate QA status, risks, and quality metrics to stakeholders
Support both manual and automated testing efforts as appropriate
Mentor and guide QA team members while leading by example What We're Looking For
8+ years of hands-on Quality Assurance experience
Experience operating as a QA Manager, QA Lead, or senior-level QA professional
Background in a retail technology environment
Experience testing systems such as SAP, POS, and/or OMS
Strong understanding of QA methodologies, tools, and lifecycle processes
Ability to balance leadership responsibilities with hands-on execution
Strong communication and stakeholder management skills
Experience supporting enterprise or large-scale systems What Our Client Offers
Remote role within the state of Ohio
Opportunity to lead quality initiatives for critical retail systems
High-visibility role impacting customer-facing technology
Collaborative environment with cross-functional teams
Competitive compensation aligned with senior-level QA leadership