Personal Computer Support Technician

Position Overview Type: Full-Time, SCA Location: Huntsville, AL Travel: None expected Clearance: Department of Defense (DoD) Secret security clearance, or the ability to obtain one Work Authorization: U.S.

Citizenship required Summary/Objective Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team.

Essential Functions * Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise * Responds to PC users' requests for assistance - primarily by telephone and e-mail messages - with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution * Installs software on personal computers (PCs) * Performs routine maintenance of PC hardware and software * Prepares new PCs for use, and previously used PCs for reuse * Administers PC users' IT, including ensuring compliance with security requirements Required Education and Experience * HS/GED * Experience with computer components, Windows operating systems, and software * Ability to troubleshoot IT problems and apply known solutions * Must meet baseline certification requirements in accordance with DoD 8570 IAT-I category or higher What We Offer: * 401(k) Matching * Company Events * Dental Insurance * Employee Recognition Programs * Health Insurance * Life Insurance * Paid Time Off * Parental Leave * Performance Incentives * Student Loan Repayment * Tuition Reimbursement * Vision Insurance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.