Workplace Experience Operations Technician

Job Description

Company Description

Job Description

Campus Workplace Experience & Operations is devoted to the coordination of space, people, and workplace services to create an optimal, engaging, and high-performing campus environment. Our team partners closely with Facilities, IT, Events, and business leaders to ensure our associates have functional, flexible, and inspiring spaces to do their best work.

The Workplace Operations Technician plays a hands-on role in executing daily workplace operations, small-scale construction, installations, and campus enhancements. This position supports the physical delivery of space changes, events, and workplace improvements while partnering with Facilities Maintenance for overflow and light repair support. This role is a key contributor to maintaining a high-quality, efficient, and associate-focused campus experience.

This job is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

Execute hands-on workplace operations tasks and small-scale construction projects, including:

Furniture, product, and equipment moves

Installation and adjustment of doors and hardware

Building and installing shelving, storage solutions, and fixtures

Minor framing, drywall patching, trim, and finish work

Installation of signage, whiteboards, accessories, and workplace amenities

Support space reconfigurations, room conversions, and campus enhancement projects in partnership with the Workplace Experience and Space Planning teams

Provide physical setup and teardown support for associate events, meetings, and engagement activities

Partner with Facilities Maintenance on light repairs, preventive maintenance support, and overflow work, escalating work that requires licensed trades or specialized expertise

Maintain campus readiness by proactively identifying and addressing minor issues before they impact associates

Use maintenance and work order systems to track tasks, document completed work, and communicate status updates

Safely operate hand and power tools in accordance with company safety standards and OSHA guidelines

Contribute to a collaborative, hands-on team environment by physically supporting space changes, moves, event setup/teardown, and campus readiness activities as needed, regardless of primary role

Perform the job in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment

Some early mornings, evenings, weekends, and support for high-visibility events or peak periods may be required

What Do You Need To Bring?

A Highschool Diploma or eqivalent

2–4+ years of experience in facilities, maintenance, construction, workplace services, or a related hands-on role

Working knowledge of basic carpentry, construction, and installation techniques

Experience with furniture systems, shelving, fixtures, and workplace installations preferred

Ability to safely and effectively use hand and power tools

Ability to read basic layouts, measurements, and simple drawings

Strong problem-solving skills and attention to detail

Comfort working independently and as part of a highly collaborative team

Ability to adapt and work in a fast-paced, dynamic campus environment

Strong customer service mindset and “team-first” attitude

Awareness of safety best practices, ability to follow written and verbal instructions, and exercise good judgment

Ability to bend, reach, sit, stop, balance, climb, stand for long periods of time, walk long distances, work with arms extended over shoulders, push, pull, lift up to 50 lbs, and perform repetitive physical tasks

Basic computer skills, including Microsoft suite of products (Word, Excel, PowerPoint, Teams), Outlook, and general software navigation

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

401(K) savings plan with company match

Annual companywide review process

Flexible spending accounts

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid Caregiver Leave

Mobile Stipend

Paid time off and one paid volunteer day per year, allowing you to give back to your community

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU! Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Full-time