Community Liaison / Client & Facility Monitor

Job Description

Description:

The Community Liaison patrols a defined area to provide a reminder to our clients of their obligations to not linger in the area, not congregate on the corners, or around community businesses. They are to provide a visual presence to help preserve community relations within the neighborhood surrounding our facilities.

REPORTING RELATIONSHIPS: The Community Liaison reports directly to the Site Supervisor.

Schedule: Monday, Tuesday, Thursday, and Friday 8:30 AM - 5:00 PM, Saturday 4:30 AM - 1:30 PM

EXAMPLES OF WORK:

Monitor the parking lot and defined areas around THS facility locations

Receive training in de-escalation and demonstrate ability to de-escalate emotionally charged situations

Help vehicles enter/leave the property safely

Follow route as outlined on a map (if required) covering community “hot-spots” and being visually present

Observes patient behavior, and reports to supervisor any suspicious behavior, like drug dealing, selling bottles, lock-boxes, etc.

Ask clients to move along and not congregate on the sidewalks

Ensures that individuals are smoking only in the designated smoking area.

Be aware of client activity in the surrounding community

Record documentable incidents on an incident report

Ensure that parking lot is cleared of garbage and debris at least twice daily

Sweep parking lot two times per month

May be asked to assist with occasional cleaning inside or outside the building as needed.

Interact with both clients and employees in a therapeutic and constructive manner

Ability to enter timesheets, read and respond to emails and create incident reports in an electronic format

Other tasks as assigned by management Requirements:

MINIMUM REQUIRED TRAINING AND EXPERIENCE:

Must be familiar with all safety regulations that apply to our facilities and client care.

Must wear highly visible vest and other safety equipment as required.

Must report any accidents or unusual occurrences immediately.

Must be courteous and considerate to all clients and staff.

Ability to project a positive image of THS while enforcing established policies and procedures.

Must be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.

Full-time