Festivals Manager

Job Description

Description:

Job Summary:

The Festival & Events Manager is responsible for the execution of Blake’s large events and festivals. The Festival & Events Manager will collaborate with the Director of Experience on all property-wide events to execute and communicate cross-functiontally with the entire Blake Farms organization and business units. This position is responsible for coordinating all logistics of events/festivals including all planning, preparation, research, execution, financials and other tasks as assigned for successful execution of each event/festival. This position is responsible for carrying out events to the highest level of company and customer satisfaction.

The ideal candidate for this position will:

Have a service-oriented can-do attitude

Strong written and verbal communication skills

Strong organizational skill with attention to detail

Thrive in a fast-paced environment and handle pressure while managing multiple tasks

Have proven people and task management skills

Maintain Blake’s core values and mission statement through elevated guest experience.

Uphold company policies per the Standard Operating Procedures, Employee Policy Manual and Code of Conduct

Responsibilities and Duties

Operation

Organize facilities and manage all event’s details such as vendors, set-up, decor, food/beverage, entertainment, equipment, promotional materials, supplies etc.

Work with department leaders within the company to coordinate staffing, offerings, execution and planning for each event/festival

Proactively handle any arising issues and troubleshoot any emerging problems on the event day

Ensure compliance with insurance, legal, health and safety obligations

Collaborate with marketing to ensure proper promotion of each event/festival

Conduct pre- and post – event evaluations and report on outcomes

Establish and maintain relationships with all vendors and suppliers related to event needs

Drive overall festival/event strategy proposing continuous improvements, strategic recommendations, planning and execution

Supervise the day-to-day operations and performance of the festival/event to provide the highest level of customer service for the customer

Ability to make decisions regarding event logistics, promotions, pricing, layouts and overall execution

Monitors the competitive environment within the community and makes recommendations regarding adjustments necessary to maintain a competitive position and opportunities within the department and company

Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees

Handles customer concerns and ensures an appropriate resolution

Assists in the hiring of event personnel by reviewing resumes and employment applications, as well as interviewing candidates

Prepares, manages, and revises weekly schedules to ensure appropriate staffing levels for each event/festival.

Coordinates with other intercompany departments including shipping/receiving, supply chain, bakery, sweet cider, marketing, finance/accounting to ensure smooth operations.

Financial

Maintain an individual budget and record of revenue and expenses per each event/festival

Achieve financial objectives by preparing an annual budget, expenditures and analyzing variances and initiating corrective actions.

Manage payroll, labor and overtime budgets in accordance with the budget

Management & Leadership

Conduct event and festival meetings as needed

Identifies training and development opportunities that will assist in achieving enhanced performance

Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data

Ability to manage multiple festivals/events at a single time.

Management of as few as 5 employees, up to as many as 20+ employees on festival days

Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order

Ensure compliance with state regulations regarding meal times and breaks for minor workers in the department.

Support cashiers and other retail associates as needed. Leadership by example. Willing to do any job asked no matter the size or request.

Must be available to work weekends and Holidays

Strength in coaching young leaders to be larger players in our company.

Requirements:

Requirements

Education, Skills & Knowledge:

Preferred Bachelor’s degree in business studies, business administration, hospitality or a related discipline

Minimum 1-2 year’s experience in Event Coordinating/Planning or related position

Experience working with multiple departmental teams

Excellent communication; verbal, written and interpersonal

Strong organizational planning skills

Great teamwork and problem-solving skills

Proficient technical knowledge with the ability to use multiple platforms including Microsoft

Must be legally allowed to work in the USA

Ability to work nights, weekends, and holiday periods to meet business needs

Working Conditions:

The work for this position will be in a climate controlled, smoke free environment but the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

Work will be performed for up to eight hours per day. Weekend and holiday work will be required from time to time.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Full-time