Senior APIM/CXI Engineer Lead

Job Description

ImagineX is a tech company that deploys AI assisted teams to build and secure mission critical enterprise solutions with our clients – spanning software, cybersecurity, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world class satisfaction (NPS 82). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale.Overview

We are seeking a highly skilled Senior APIM/CXI Engineer Lead to support customer facing initiatives within the CXI domain while also contributing to enterprise API management and integration efforts. This role will split responsibilities between CXI program delivery and API engineering, ensuring strong technical execution across both areas. The ideal candidate brings deep APIM expertise and the versatility to support API development within CXI as well as, when capacity allows, contribute to the Gigawatt API service build out.

This is a full time opportunity based in Columbus, OH with a requirement of being onsite five days per week.Key Responsibilities

Lead engineering efforts across CXI customer initiatives, ensuring high quality delivery of API and integration solutions

Support API development, configuration, and governance within the APIM ecosystem

Collaborate closely with CXI leadership, architects, and engineering teams to align technical execution with customer needs

Build, secure, and optimize APIs, policies, and gateways across customer facing and enterprise platforms

Troubleshoot and resolve complex API, integration, and platform issues across environments

Contribute to Gigawatt API service build out when available, supporting platform expansion and modernization

Implement API governance standards, lifecycle management, and best practices across CXI and enterprise domains

Participate in design reviews, technical discussions, and continuous improvement initiatives

Provide subject matter expertise across APIM, integration patterns, and customer facing API solutionsRequired Qualifications

Extensive hands on experience with API Management platforms (Azure APIM, Apigee, Kong, Mulesoft, or similar)

Strong understanding of API design, REST standards, security protocols (OAuth, JWT, mTLS), and integration patterns

Proven experience supporting customer facing API initiatives or CX driven engineering programs

Ability to lead engineering efforts across multiple workstreams with competing priorities

Strong troubleshooting skills across API, networking, and integration layers

Excellent communication, collaboration, and stakeholder facing skills

Ability to work effectively in a fast paced, highly collaborative environmentPreferred Qualifications

Experience with Azure APIM and customer experience focused API delivery

Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid integration architectures

Knowledge of CI/CD pipelines, DevOps practices, and automation for API deployments

Background supporting large scale modernization or transformation initiatives

Experience with microservices, containers, and service mesh technologies

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