Technical Project Manager (Implementation & D

Job Description

Job Title: Technical Project Manager (Implementation & Data Migration)

Rockville, MD (Hybrid)

Role Overview

We are seeking a Technical Project Manager who can lead client implementations while actively supporting technical execution, particularly around data migration into our platform.

This role blends traditional project management responsibilities with hands-on coordination of data loading processes, working closely with internal technical teams and client stakeholders to ensure successful system adoption.

You will manage multiple concurrent projects, oversee timelines and deliverables, and play a key role in ensuring data is accurately migrated and validated within our system.

Key Responsibilities

Project & Client Management

Manage multiple concurrent client implementation projects from kickoff through delivery

Define scope, timelines, milestones, and success criteria

Serve as the primary point of contact for clients throughout the project lifecycle

Lead regular status meetings and provide clear progress updates

Ensure projects are delivered on time, within scope, and aligned with client expectations

Data Migration Coordination

Coordinate and support client data migration into our system using internal tools and scripts

Work directly with client data (e.g., spreadsheets, exports) to prepare for upload

Execute or assist with reviewing or running internal data load processes

Validate migrated data and ensure accuracy and completeness

Coordinate Data Reconciliation – edit, merge or adjustment of data based on feedback

Collaborate with technical teams to troubleshoot issues and adjust scripts when needed

Technical Collaboration & Problem Solving

Facilitate working sessions with engineering and technical staff to resolve implementation challenges

Translate client requirements into actionable tasks for technical teams

Identify issues early and drive resolution across cross-functional teams

Develop a working understanding of system behavior, dependencies, and constraints

Documentation, Deliverables & Compliance

Maintain comprehensive and up-to-date project documentation, including project plans, timelines, meeting notes, decisions, and risks/issues logs

Ensure documentation is well-organized, accessible, and kept current for both internal teams and client stakeholders

Manage and track all project deliverables, ensuring clear ownership, timelines, and quality expectations are defined

Coordinate with technical teams to ensure deliverables (e.g., data migration outputs, configurations, reports) are completed on time and meet required standards

Review deliverables at a high level prior to client delivery to ensure completeness and alignment with project scope

Ensure adherence to internal project management methodologies, implementation processes, and governance standards

Coordinate with appropriate stakeholders (e.g., engineering, security, compliance) to ensure data handling, security, and client-specific requirements are properly addressed

Track and follow up on required technical and compliance activities to ensure they are completed by the responsible teams

Maintain visibility into project decisions, changes, and dependencies to ensure traceability and transparency across stakeholders

Support audit readiness by ensuring documentation and required artifacts are complete and available, while partnering with responsible teams for technical or compliance-specific details

Identify gaps in processes or documentation and work with cross-functional teams to improve consistency, accountability, and scalability

Reporting & Financial Oversight

Track project progress, risks, and key metrics

Support invoicing processes, including milestone tracking and billing coordination

Maintain accurate project documentation and reporting for internal and external stakeholders

Required Qualifications

3–7+ years of experience in project management, implementation, or technical program management

Experience managing multiple concurrent client-facing projects

Strong organizational and communication skills

Experience working with technical teams and understanding system implementations

Comfort working with data (e.g., spreadsheets, data validation, structured datasets)

Technical Skills (Preferred)

Experience supporting data migration or system implementation projects

Familiarity with running or supporting scripts for data loading (no heavy coding required)

Basic knowledge of databases or data structures

Experience with cloud platforms such as Amazon Web Services and Microsoft Azure

Experience with project management tools (e.g., Jira, Asana, Monday.com)

Soft Skills

Strong problem-solving mindset with a willingness to engage in details

Ability to lead meetings that drive clear outcomes and decisions

Comfortable balancing client expectations with technical realities

Highly organized with the ability to manage competing priorities

Proactive and adaptable in a fast-paced environment

What Makes This Role Unique

Combines project management with hands-on involvement in data migration

Requires both client-facing skills and technical coordination

Ideal for someone who enjoys being both a driver of projects and a doer when needed

Nice-to-Have

Experience in SaaS implementations or onboarding

Background in data analysis, business systems, or technical operations

PMP, Scrum Master, or similar certification

Success Metrics / KPIs

On-Time Project Delivery

Consistently deliver projects in alignment with agreed timelines and milestones, with minimal schedule slippage

Accurate & Timely Invoicing

Ensure invoices are issued on schedule and aligned with project milestones, with high accuracy and minimal rework

Scope Management & Control

Effectively manage project scope by identifying, documenting, and controlling scope changes to minimize unplanned work and protect project margins

Data Migration & Technical Coordination

Successfully coordinate and support data migration activities, ensuring data loads, validations, and technical tasks are completed accurately and on time

Cross-Functional Execution

Drive alignment and execution across technical teams, ensuring issues are resolved efficiently and implementation tasks progress without bottlenecks

Client Satisfaction & Experience

Maintain high client satisfaction through clear communication, proactive issue resolution, and successful project outcomes

This role is best suited for candidates who have experience in system implementations or data migration projects and are comfortable working directly with data and technical teams.

Benefits:

15 days paid time off per year

11 paid holidays per year

Medical, Dental & Vision

401(k) Plan with matching

Tuition assistance

Disability insurance

Referral Bonuses

Full-time