Job Description
At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values:
Taste Obsessed – Bring flavor into every shift
Premium Experience – Lead Boldly. Deliver Flawlessly
Stay Hungry – Literally & Figuratively
One Team! One Smash! – Smash Together
Do What’s Right – Act with honesty and consistency.
If this sounds like your kind of place, we’d love to have you on the team! Why You’ll Love Working Here
Earn extra with tip share (up to $2/hour)
50% off delicious menu items
Flexible schedules in a fun, team-focused environment
Paid time off, medical, dental & vision benefits*
401(k) match (21+)
Employee Assistance Program
Referral bonuses
Fast-track opportunities for growth and leadership roles
Free uniform
*Eligibility based on tenure and hours worked
What You’ll Do
As a Guest Service Expert, you’ll create great experiences for every guest by:
Greeting guests with a friendly, positive attitude
Taking accurate orders and handling payments
Making menu recommendations and upselling when appropriate
Keeping the dining area clean and welcoming
Supporting your team in a fast-paced environment
Ensuring every guest leaves satisfied What We’re Looking For
No experience needed—we provide training
Must be at least 16 years old
Strong communication and teamwork skills
Ability to stand for long periods and lift up to 25 lbs
Availability for flexible hours, including nights, weekends, and holidays
Commitment to food safety and company standards We use eVerify to confirm U.S. Employment eligibility.
Full-time