Job Description
Job Title: Site Service Supervisor / Superintendent
Location: Jeffersonville, OH
Position Summary
The Site Service Supervisor / Superintendent is responsible for managing all aspects of field installation projects, from delivery through completion. This role includes overseeing installation crews, coordinating subcontractors, maintaining safety and quality standards, and collaborating with internal teams and clients to ensure successful project execution. This position is based in Jeffersonville, Ohio, and may require domestic travel for training.
Essential Duties & Responsibilities
Supervise field installation teams and subcontractors, including:
Coaching and mentoring
Performance management
Attendance tracking
Monitoring productivity and job site efficiency
Ensure compliance with safety protocols and procedures
Document incidents, delays, and job site issues for reporting and resolution
Verify timecards and approve hours worked (if applicable)
Track completion of required training and certifications
Conduct regular check-ins and job site audits
Provide ongoing feedback and support for skill development
Monitor adherence to quality standards and installation procedures
Develop and manage job site schedules and work assignments
Coordinate with project managers, clients, and cross-functional teams
Track project progress and adjust plans to meet deadlines
Oversee material and equipment deliveries
Maintain accurate daily job site logs and reports
Promote a positive, safety-focused work environment
Train and onboard new installers and subcontractors
Monitor field expenses and manage inventory to support profitability
Provide technical support and troubleshoot product or warranty-related issues
Collaborate with internal teams to improve processes and workflows
Serve as backup support for installation leadership when needed
Support and train service partners
Attend periodic meetings and participate in team events
Ensure compliance with all quality standards and safety regulations
Perform other duties as assigned
Minimum Requirements
High school diploma or equivalent (required)
Bachelor’s degree in construction management, engineering, project management, or a related field (preferred)
Equivalent experience in construction supervision, field operations, or installation project management may be considered
Valid driver’s license
Ability to pass a background check and drug screening
Proven experience managing and training field or construction teams
Background in construction, installation, or site services
Experience operating equipment such as telehandlers, forklifts, and scissor lifts
Familiarity with Microsoft Windows operating systems
Experience with scheduling, resource allocation, and vendor coordination
Experience creating and maintaining job site documentation
Skills & Competencies
Strong leadership and team management skills
Excellent interpersonal and communication abilities
Highly organized and self-motivated
Ability to read and interpret measurements, drawings, and basic blueprints
Ability to perform layout and establish critical project starting points
Technical aptitude with hand and power tools
Ability to collaborate across departments and with external partners
Strong attention to detail with a focus on safety, quality, and continuous improvement
Travel Requirements
Up to 50% domestic travel required
Physical Requirements & Work Environment
Ability to stand for extended periods (6–12 hours)
Ability to lift and carry 50–75 lbs. regularly
Ability to use steps, ladders, and tools requiring fine motor coordination
Work in indoor and outdoor environments, including active construction sites
Exposure to noise, machinery, and varying temperatures depending on project location
Full-time