Desktop Support Longview, WA

Job Description

The Role:

As a Desktop Support Technician in Longview, WA, you will be responsible for providing technical assistance and support to end-users. You will troubleshoot hardware and software issues, ensuring that all systems are functioning optimally.

Provide first-level support for desktop and laptop issues.

Install, configure, and maintain computer systems and applications.

Assist users with software applications and hardware troubleshooting.

Document issues and resolutions in the ticketing system.

Collaborate with IT team members to resolve complex problems.

Team Structure: You will be part of a dedicated IT support team focused on delivering exceptional service to all users.

Ideal Profile:

The ideal candidate will possess a combination of technical expertise and interpersonal skills.

Technical Support experience

Hardware Troubleshooting

Software Installation

Network Configuration

Communication

Problem Solving

Education: A degree in Information Technology or a related field is preferred but not mandatory.

What's on Offer:

This is a temporary full-time position with competitive compensation. You will have opportunities for professional growth and development within a supportive work culture.

Salary/benefits: Not disclosed

Growth opportunities: Potential for permanent placement

Culture: Collaborative and inclusive

Remote work: Not specified

Learning: Access to training resources