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Integrated Sales Consultant

Company:
Africa Personnel Services (APS)
Location:
Windhoek, Khomas, Namibia
Posted:
April 17, 2026
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Description:

Are you a self-driven sales professional ready to grow with a market leader?

As our New Business & Growth Specialist, you will own the full sales lifecycle from independently identifying new opportunities to expanding our key partnerships.

If you have a disciplined approach to pipeline management and a talent for converting strategic leads into sustainable, profitable partnerships, we want to hear from you.

Responsibilities: Provides a secretarial service regarding the following: Maintenance of a complete telephone and address database.

Screening mail received and forwards to relevant Director of staff member when required.

Printing e-mails that need to be attended to.

Organizing the Director's electronic files and e-mail addresses.

Assists with relief duties as and when required.

Stands in for other Secretaries in their absence.

Account Management & Expansion Manage a named portfolio; conduct regular QBR-style reviews with Top 20 accounts.

Cross-sell and upsell adjacent services to increase average revenue per account.

Track contract end-dates (prospects and customers) to time re-engagements and prevent lapses.

Pipeline, Forecasting & Reporting Maintain an accurate, time-stamped pipeline in CRM with stages, probabilities, values, and next actions.

Submit weekly sales plans (typically Fridays) and call sheets (target: 8 meaningful client interactions/day; guideline 6 new + 2 existing). Present weekly pipeline updates and monthly forecast accuracy reviews with Sales/Branch leadership.

Commercials & Deal Quality Prepare costings in Excel; ensure pricing aligns with margin thresholds and branch strategy.

Complete all sales documentation accurately (contracts, surveys, installation/handover packs). Ensure credit vetting is complete before activation, partner with Operations for seamless start-up.

Customer Experience & Retention Resolve complaints within 48 hours and close the loop with the customer.

Set and monitor service-level expectations with Operations; escalate risk proactively.

Champion product innovation and value-added services.

Decision Rights & Ways of Working Operates independently day-to-day; self-manages territory, calendar, and priorities.

Escalates only on policy exceptions, pricing outside guardrails, or material risk.

Collaborates cross-functionally (Operations, Credit, HSE/Compliance) to ensure delivery readiness before the deal close.

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