We are #Hiring: #Business Analyst (BA) – Salesforce
Job Title : #Business Analyst (BA) – Salesforce
Location : PAN India - ( Hybrid )
Total Yrs. of Experience : 5+ Years
️ Duration: Contract to Hire (C2H)
Notice Period: Immediate Joiners to 30 Days
Job description*:
To be a domain expert for Salesforce functional area(s) and provide consultancy service to both IT team as well as Business Units.
· Work with business to understand & document requirements and assess these against the core Salesforce product functionality available.
· Work with business in a structured way to document pain points, Customer journeys and propose MVP-based value delivery.
· Work with the business to assess the value of change requests and seek standard solutions where possible to minimise customisation / cost
· Work with business users to prioritise requirements & / change requests ensuring internal / IT efforts drive maximum results
· Support user acceptance testing, provide sign-off and success tracking post implementation.
· Follow scaled agile processes & techniques to drive the delivery of the business solutions to ensure deliverables are met in terms of quality, quantity and timelines against the agreed commitments to business.
· Participate in all agile ceremonies specifically conducting sprint refinements & sprint demos as well as PI refinements and PI demos.
· Document user journeys, as-is business processes, to-be process and journeys.
· Decompose requirements into user stories and document and manage user stories in sprint backlogs in JIRA.
· Document and maintain knowledge of business and Salesforce features in Confluence.
· Provide high quality post implementation business support to the users
· Provide training/support to the business on the CRM system and support them on ad-hoc reports as required.
· Participation in Scaled Agile and Sprint ceremonies driving refinements and product demos with business.
· Lead Salesforce demos for capability walkthroughs on-demand and self-initiated.
· Work with team to drive business adoption along with defining & tracking business KPIs related to Salesforce.
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Thanks & Regards
Sushma G
Burgeon IT Services.
Email Id: , Website: www.burgeonits.net
Shirisha. Ch Sona P Thota Harika Ramya Sarige k Nitusha Kalyani R Sudha Yadav Veeraboina Syed Nazima Vara lakshmi kota Sushma Gowrishatti Golagani Saikumar Shiva Kumar Rajkiran G Srikanth Vicky Nagarjuna Duggineni vinay goud Masthanvali SHAIK Nanda Kishore Kumar Lakkakula Laxmi Narayana (Raja) Arraganti palley Mahathi Navya Tumuluri BURGEON IT SERVICES