Customer Service Representative Local Account

What you'll be doing

-Respond to customer inquiries and provide support via calls, email and chat

-Investigate and resolve customer issues in a timely and efficient manner

-Document all customer interactions and maintain detailed records

-Identify opportunities to improve customer experience and communicate feedback to the team

-Collaborate with cross-functional teams to ensure effective case resolution

-Adhere to all company policies, procedures and quality standards

What we're looking for

-No minimum experience required!

-Strong written communication and interpersonal skills

-Ability to handle multiple tasks and prioritise effectively

-Excellent problem-solving and critical thinking skills

-Proficiency in using computer applications and customer service tools

-Commitment to providing exceptional customer service

What we offer

At iOPEX, we are dedicated to creating a supportive and engaging work environment for our employees. We offer competitive compensation, opportunities for career growth and development, and a range of benefits to support your overall well-being. Join our dynamic team and be a part of our mission to deliver exceptional customer experiences.

About us

iOPEX Technologies Philippines Inc.' is a leading provider of business process outsourcing services. We specialise in delivering innovative solutions that help our clients achieve their goals. With a focus on customer-centricity, we are committed to building long-term partnerships and driving positive business outcomes.

Apply now to join our team!

Interested? Here are ways to reach us:

Please make sure to complete this form: linktr.ee/stephmrn

Send a message to 0917-865-6307 (WhatsApp/Viber) - Steph

Join our awesome #iopexhappy@work team!