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Japanese Technical Support Specialist

Company:
J-K Network Services
Location:
National Capital Region, Philippines
Salary:
P80,000-P90,000
Posted:
November 19, 2016
Description:

Position: Japanese Technical Support Specialist

Salary: P80,000-P90,000

Location: BGC, Taguig

Schedule: TBA

Responsibilities:

• You will provide assistance to Japanese customers related to the software products offered by the company.

• You will use different channels of communication including email, phone and social media accounts.

• Provide information to the customers on how to use the products well, to maximize the features of these products.

• Provide an effective solution to their problems about the software.

• Offer suitable products for the customers’ needs.

Requirements:

• Must be knowledgeable of the Japanese language speaking, reading and writing.

• Preferably with 2 years experience in Customer Service.

• Should have experience in using social media account like Twitter, Facebook and Google Apps.

• Candidates without Bachelor’s degree are welcome to apply.

• Should be amenable to work in Taguig.