Assistant Manager

Job Description

Assistant to the Property Manager

Be part of an association that values integrity, teamwork, and a healthy work–life balance. We value our employees just as much as our clients and believe that success comes from a positive, supportive workplace. Our team enjoys a culture that encourages collaboration, professional growth, and true work–life balance.

Why You’ll Love Working with Us

We’re more than just a management company — we’re a community of professionals who care.

Here’s what makes working with us special:

Supportive, Family-Oriented Environment: You’ll be part of a close-knit team where your contributions are valued.

Career Growth: We promote from within and support ongoing professional development.

Welcoming Office Environment: Enjoy a collaborative workspace with coffee, snacks, and a friendly, team-focused atmosphere.

Competitive Benefits: After 90 days, access to a group health plan, generous paid holidays, life insurance and PTO.

Your Role

As the Assistant to the Property Manager, you’ll play a vital role in the day-to-day operations of our community. You’ll support the Property Manager in handling homeowner associations efficiently, ensuring smooth communication, organized processes, and excellent service. If you enjoy problem-solving, organizing, and working with people in a supportive environment — then this is the perfect opportunity for you!

Key Responsibilities

Respond to homeowner and resident questions; answer and direct phone calls.

Upload and maintain association information in the Web Portal.

Manage the mailing of delinquent notices, process late charges, and manage legal collection procedures, including tracking accounts forwarded to legal counsel.

Receive, process, and follow up on work orders and maintenance requests.

Track and issue compliance notices or violations as directed by the Property Manager.

Conduct property inspections as needed.

Schedule and coordinate in-person and virtual (Zoom) meetings for the association (assistants are required to attend after-hour meetings as needed).

Perform bank deposits and meticulous bank reconciliations.

Assist in preparing Board packets and meeting materials.

Request proposals and prepare contracts as needed.

Assist with vendor proposals and pricing to support management recommendations.

Prepare and process association mailings and homeowner communications.

Assist the Manager with budget creation, track expenses, and provide data for annual audits and monthly financial reports.

Qualifications and Standards

· Completion of Associate’s Degree with coursework in business administration or related field.

· 3 to 5 years of experience in general office administration, accounting/bookkeeping, and supervision. Alternatively, any equivalent combination of training and experience that provides the required skill, knowledge and ability.

Strong communication and organizational skills

Professional, dependable, and self-motivated attitude

· Requires a valid driver’s license.

· Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and previous experience with Enumerate (TOPS ONE) or similar HOA/Accounting software (eUnify, Yardi).

· Communication: Exceptional verbal and written communication skills for engaging with board members, residents, and vendors.

· Interpersonal Temperament: Ability to remain calm and professional under pressure when dealing with high-stress situations or irate residents.

· Physical Requirements: Primarily sedentary work (sitting, operating computers), but must be able to perform site inspections (walking/standing).

Key Competencies

Communication

Integrity

Critical Thinking

Organization

Self-Motivation

Compensation & Benefits

Benefits: 401k w/3% match, life insurance, AFLAC and more

Access to group health plan

Generous holiday schedule and PTO

Welcoming, team-focused office culture with coffee, snacks, and camaraderie

Full-time