Telemarketers

Job Description

Outbound Calling

Make daily outbound calls to potential or existing customers.

Follow assigned call lists and campaign targets.

Product Promotion

Explain company products/services clearly (e.g., insurance or campaign-related offerings).

Highlight benefits and address customer needs.

Customer Engagement

Build rapport with customers over calls.

Handle objections confidently and professionally.

Data Management

Update customer information in CRM systems.

Maintain accurate records of calls, leads, and outcomes.

Compliance & Script Adherence

Follow company scripts and regulatory guidelines.

Ensure all calls meet compliance standards (especially for insurance campaigns).

Follow-ups

Conduct follow-up calls with interested customers.

Nurture leads until closure.

Team Collaboration

Work closely with supervisors and QA teams.

Participate in training and performance review