Collision Center Estimator / Assistant Manager

Job Description

Join the Shottenkirk Fort Madison Team

Are you a skilled Collision Estimator or a motivated professional ready to step into a leadership role? Shottenkirk Fort Madison is growing and looking for a Collision Center Estimator / Assistant Manager to join our high-performing team.

As part of the Shottenkirk Automotive Group—one of the fastest-growing dealer groups in the region—you’ll work in a positive, team-oriented environment where your contributions are valued, and your career growth is supported.

What You’ll Do

Depending on experience, you may focus on estimating, leadership, or both:

Collision Estimating Responsibilities

Greet customers and assess vehicle damage in a professional, customer-focused manner

Write accurate repair estimates using CCC One (or similar software)

Communicate with insurance adjusters and customers for approvals and supplements

Coordinate with parts and repair teams to ensure efficient workflow

Maintain thorough documentation, including photos and repair authorizations

Keep customers informed throughout the repair process and assist in vehicle delivery

Assistant Manager Responsibilities

Support the Collision Center Manager in daily operations and team leadership

Supervise and motivate technicians, estimators, and support staff

Assist in estimate writing, supplements, final billing, and job scheduling

Maintain DRP compliance and insurer communications

Ensure timely, high-quality repairs and strong customer satisfaction scores

Support hiring, onboarding, and training of new team members

Help enforce shop safety, cleanliness, and compliance standards

What We’re Looking For

We’re open to candidates at different stages in their collision repair careers. Whether you're an experienced estimator or looking to step into a leadership role, we’d love to hear from you.

Minimum Qualifications

2+ years of experience in collision estimating or auto body repair

Experience with CCC One (preferred) or other estimating software

Strong communication, organizational, and time-management skills

Knowledge of repair procedures and industry terminology

Valid driver’s license and clean driving record

Preferred Qualifications

3+ years in collision operations, with 1+ year in a supervisory or lead role

I-CAR certification or willingness to become certified

DRP experience and insurer relationship management

Bilingual (Spanish/English) skills are a plus

Why Shottenkirk Fort Madison?

Competitive pay + performance-based bonuses

Health, dental, vision, and 401(k) with company match

Paid time off and holidays

Career advancement within the Shottenkirk Automotive Group

A strong, team-first culture with local leadership and regional support

Join a Trusted Name in Automotive Excellence

At Shottenkirk Fort Madison, we’re not just repairing vehicles—we’re building trust, developing careers, and keeping our community on the road. Whether you’re ready to lead or continue growing in collision estimating, this is your opportunity to thrive in a supportive, fast-paced environment.

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time