Citrix Infrastructure Engineer

Contract

100% Remote

Mid-Level 5-7 Years

W2 Only No 3rd Parties

Role Overview

The Citrix Infrastructure Engineer holds technical ownership of key components of a global end-user computing and application delivery platform. Acting as a senior escalation point for complex and business-critical issues, this role leads global IT initiatives including platform modernization, cloud adoption, and automation. It requires deep cross-team collaboration with Architecture, Security, Network, and Endpoint teams, as well as strategic vendor engagement across a large-scale Citrix estate spanning Citrix Cloud-managed services, hybrid cloud integrations, and associated application delivery technologies.

Citrix Platform Components

Citrix Cloud Delivery Controllers Virtual Delivery Agents (VDA / CVAD) Provisioning Services (PVS) Citrix Director Citrix ADC (NetScaler) Citrix Cloud Control Plane Hybrid Cloud Resource Locations

Key Responsibilities

Platform Engineering

Technical ownership of Citrix infrastructure across global data center and cloud environments.

Design, deploy, and manage lifecycle of Citrix Cloud services and hybrid resource locations.

Define and maintain global build standards, architecture patterns, and operational runbooks.

Security & Compliance

Evaluate emerging threats and implement remediation via patching, hardening, and architectural changes.

Operate within mature change control, audit, and risk management frameworks.

Integrate identity and security services including Active Directory, Entra ID, and MFA.

Automation & IaC

Integrate automation and Infrastructure as Code practices into platform provisioning and lifecycle.

Design and maintain Terraform modules for repeatable, version-controlled Citrix deployments.

Develop PowerShell scripts and leverage orchestration frameworks.

Collaboration & Escalation

Act as senior escalation point for complex incidents; participate in after-hours and major incident response.

Collaborate across Architecture, Cloud, Network, Security, and Endpoint teams globally.

Mentor junior engineers and promote engineering best practices.

Documentation

Develop and maintain high-quality technical documentation reflecting as-built and as-operated environments.

Manage platform hardware, software, and cloud service lifecycles against EOL/EOS timelines.

Vendor Management

Engage with third-party vendors and partners to evaluate and deliver tactical and strategic platform enhancements.

Proactively monitor and triage alerts; ensure events are investigated and resolved to SLA.

Skills & Qualifications

Required

Citrix Cloud CVAD / VDA NetScaler / Citrix ADC PVS Terraform Infrastructure as Code PowerShell Azure Active Directory MS Entra ID MFA / IAM TCP/IP / DNS / DHCP Load Balancing Firewalls Windows Server App Packaging (MSI, AppV) CI/CD Integration Version Control (Git)

Domain & Soft Skills

Financial Services / Regulated Env. Change Control Frameworks Audit & Risk Management Cross-Region Collaboration Vendor Relationship Management Mentoring & Technical Guidance Incident Response (OOH)

Knowledge Areas

Distributed / HA Platforms Hybrid Cloud Architecture Shared Responsibility Model Compute / Storage / Networking Orchestration Frameworks

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