Remote Planning Consultant

Job Description

Company Overview:

Velvet Horizons is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:

We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

Communicate with clients via phone, email, and digital platforms to gather requirements and provide support

Research and present suitable options for accommodations, transportation, and related services

Prepare structured plans and coordinate scheduling based on client preferences and availability

Process reservations and confirm service arrangements with third-party providers

Provide consistent, professional customer support throughout the coordination process

Maintain awareness of relevant updates, policies, and service offerings

Collaborate with internal team members to improve workflows and service delivery

Accurately document client interactions, transactions, and records in company systems

Qualifications:

Strong written and verbal communication skills

Proven ability to work independently in a remote environment

High level of organization and attention to detail

Ability to manage multiple tasks and meet deadlines

Customer-focused mindset with problem-solving skills

Basic proficiency with online tools and scheduling platforms

Fluency in English is required; Spanish language skills are a plus

Compensation & Work Structure:

Flexible remote work environment

Performance-based compensation based on completed client arrangements

Ongoing training and professional development opportunities

Access to company-supported resources and tools

Collaborative team environment

Additional Information:

This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.

Full-time

Fully remote