Job title - Program Manager Supply Chain
Location: Columbus, OH Hybrid role
Program Manager for AEP – Supply Chain and Process Intelligence
Summary
Experienced Program Manager to lead a transformational, multi–business-unit technology program. Primary focus: communicate with senior leadership, drive alignment across stakeholders, and deliver on strategic roadmaps, financial targets, and program governance.
Key Responsibilities
Lead program strategy, governance cadence, and cross functional alignment to deliver roadmap objectives and inform strategic planning.
Serve as the primary point of contact to senior leadership and executive sponsors; translate technical and program details into concise, decision ready briefings.
Produce and present executive reports (weekly/bi weekly as required) including status, EAC/forecast, risks, and recommendations to steer decision making.
Coordinate program strategy meetings (steering committee, program governance, visioning sessions) and ensure clear outcomes and action owners.
Maintain program artifacts: charter, RACI, roadmap, process playbooks, and program RAID board; drive mitigation plans and escalate critical issues to leadership.
Align with external partners (e.g., process intelligence vendors) on roadmap and approach; manage contractual and licensing discussions at a high level.
Manage co source and vendor relationships to ensure delivery, training, compliance, and alignment to business priorities.
Oversee resource planning and adjustments to meet program objectives; ensure stakeholders are informed and aligned on staffing implications.
Act as liaison among business units, IT leadership, cybersecurity, finance, and other functions to remove blockers and accelerate decisions.
Track and report key program KPIs to executives and recommend corrective actions when needed.
Required Qualifications
7+ years of program or senior project management experience leading complex, cross functional technology initiatives.
Demonstrated success communicating with senior leadership and driving alignment across multiple business units.
Strong financial acumen: experience with EAC, forecasting, and executive financial reporting.
Proven ability to run governance forums, produce executive grade artifacts, and manage program risks and escalations.
Excellent stakeholder management, facilitation, and presentation skills.
Bachelor’s degree in Business, IT, Engineering, or related field (or equivalent experience).
PMP, PgMP, or equivalent program management certification preferred.
Preferred Experience
Experience with process intelligence or process mining programs and partnering with software vendors at a strategic level.
Background managing co source or blended delivery teams.
Experience developing operating models and support strategies for enterprise technology programs.
Supply Chain and Procurement domain knowledge is preferred
Experience managing cross functional teams
Strong organization and communication skills
Quick learner