IS Nextgen BPP Analyst

Company Mission Statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistant Program

Referral Bonus Opportunities

Extensive Internal Training Program Pay Scale: 40k

Summary: The NextGen BBP Analyst is responsible for designing, implementing, and maintaining automated workflows within the NextGen Enterprise electronic health record (EHR) platform using the Background Business Processor (BBP). This position focuses heavily on improving billing and revenue cycle efficiency by automating critical processes such as charge entry, claim submission, eligibility checks, and error resolution. The BBP Analyst collaborates with billing staff, developers, and clinical leaders to identify automation opportunities, reduce manual workload, and ensure accurate, timely financial data processing across the agency's systems.

Essential Duties and Responsibilities:

Develop, test, and maintain BBP workflows in support of billing and revenue cycle functions, including claims submission, eligibility verification, and encounter finalization

Monitor BBP execution logs and resolve errors that interfere with claim processing or revenue workflows

Collaborate with billing staff, developers, and support teams to optimize financial workflow automation and reduce rework

Analyze billing-related data to detect and resolve recurring issues within automated workflows

Document BBP task configurations, schedules, dependencies, and escalation processes related to financial transactions

Participate in system upgrade testing or BBP validation during version changes

Perform miscellaneous job-related duties as assigned Special Attributes:

Deep understanding of billing workflows, payer interactions, and claim lifecycle automation

Ability to identify inefficiencies in revenue workflows and apply automation to resolve them

Familiarity with NextGen EPM/PM modules and task queue structures

Strong troubleshooting skills to support high-volume, time-sensitive processes Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Experience with EHR systems and billing workflows, particularly automation of charge processing, eligibility, and claims submission

Familiarity with BBP task structures or job scheduling tools

Ability to document, monitor, and troubleshoot automated financial processes

Strong collaboration and communication skills for working with billing and IT teams Education and/or Experience:

Associate's or Bachelor's degree in Health Informatics, Revenue Cycle, or Information Systems preferred

1-2 years of experience working in billing, claim management, or EHR automation

Prior experience with NextGen BBP or similar tools highly desirable