Clinical Engineering Manager Trainee

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

Everyone is focused on serving the customer and we do that by collaborating and supporting each other

Associates look forward to coming to work each day

Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

Summary

The Assistant Site Manager role is for participants in the TRIMEDX Clinical Engineering Leadership Program with the desired outcome of promotion to a Clinical Engineering Site Manager role. As part of the leadership program, participants are expected to learn all competencies needed to become a successful Site Manager. The leadership program focuses on: leading clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). In this position, participants will be expected to manage operations on a day-to-day basis, collaborate and maintain positive relationships with customers, work to develop associates, and provide a communication channel between hospital executives and the TRIMEDX Central Office. Additionally, they will be asked to learn to direct Joint Commission inspections and ensure that TRIMEDX services are following regulatory standards. This position includes a hands-on service component in general biomedical support.

Responsibilities

Leadership

Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others

Invest in learning TRIMEDX policies and procedures including

Motivate others through praise, recognition, and rewards

Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible

Coach and mentor technicians by providing feedback on performance and documentation habits

Developing leadership skills while indirectly or directly leading a team of clinical associates

Develop others to continuously achieve long and short term business results while managing initiatives multidirectionally

Administer MEMP to Key Performance Measures

Manage Service Operations functions, such as service contracts and resources. Document the demand labor, demand parts, labor, contracts, labor, and parts

Answer questions and meet with others to discern the root cause of technological/process problems

Manage inventory of shop supplies

Develop service strategies with an outlook of continuous process improvement and provide metrics to TRIMEDX Central Office

Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented

Account Management & Development

Build and maintain relationships with customers by employing interpersonal and conflict management skills

Effectively collaborate with customers and vendors to develop win-win solutions

Monitor each modality after setting financial and performance benchmarks

Identify and pursue opportunities for business entry

Manage financial performance

Functional/Technical Service

Will shadow technicians and learn the following areas:

Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices

Install and calibrate medical devices

Perform troubleshooting, service, and repairs of medical equipment

Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate

Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices

Must be willing to travel up to 50% of the time

Must be willing to relocate

All other duties as assigned.

Skills and Experience

Knowledge of Microsoft Office applications required

Ability to manage day-to-day and long term site operations

Ability to lead, motivate, and develop others

Ability to perform basic financial analysis and calculate budgets, revenue, and costs

Strong written, verbal, and presentational communication skills

High learning agility and ability to ramp up quickly

Ability to learn data insights and sharing business objectives with customers based on asset data

Education and Qualifications

Bachelor's degree in engineering, technological or business field required (or equivalent experience), OR Associate’s degree in engineering or technological discipline (or equivalent experience) with 3 years of experience in the clinical engineering field.

Technical certification such as A+, CBET, CRES, CLES, or CCE a plus

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our Workplace Culture Commitment, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

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