Customer Experience Manager

Job Description

Position: Customer Experience Manager (Property and Casualty license required prior to hire, Life and Health required within 90 days of hire)

Office Location: 2001 4th Ave, Canyon TX 79015

Hours of Operation: 8:00 am to 5:00 pm Monday through Friday

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Mission: Foster great relationships with our clients to ensure that they stay with our agency for a lifetime. Onboard every new client to our insurance agency, and ensure that our clients are well informed about our products and our referral process.

Onboard new clients

Contribute to agency growth by achieving a combined total of 20 per month in:

oOnline reviews

oReferrals

oPolicy reviews

oCross sells

Respond to all client inquiries within one business day.

Requirements

communication, both oral and written

computer skills

project and time management

Full-time

Hybrid remote