Spring Boot Developer

Role Name: Spring Boot Developer

Location: Denver, CO (Onsite)

Contract

Job Description:

Implement server-side code using Java and Spring/Spring boot framework.

Well aware of REST service development, Lambdas, java streams Hibernate / JPA, Asynchronous REST Calls, Spring Frameworks

Java 17 features, New Angular framework features

Proficient in Kafka and message ques

Good hands on experience on SQL, MongoDB, Redis cache

XML/JSON Processing: Proficiency in parsing and transforming data formats.

Database Integration: Skill in JDBC and database integration in Java.

Testing and Debugging: Expertise in testing and debugging.

Experience with SPLUNK/ Datadog, SonarQube.

Having good knowledge in Design Patterns and SOLID Principles

Version Control: Familiarity with Git/Bitbucket, Caching Framework

Documentation Skills: Ability to create clear and concise documentation.

Domain Knowledge: Knowledge relevant to Telecom will be plus

Communication Skills: Effective communication and collaboration abilities are required

Essential Responsibilities and Duties:

Must be present at assigned location daily during business hours (except with Manager approval). The role cannot be fulfilled remotely.

Work in flexible shifts with a 2-3 hour start and end time frame when needed

Provides priority support to VP level users

Provides second-line investigation and diagnosis

Resolves and closes incidents/service requests as per help desk procedures & allocated timelines

Escalates unresolved incidents/service requests within agreed timescales

Logs all relevant incident, service request, and asset details per help desk procedures

Communicates with the leads and managers regarding incident progress

Ensures tickets are always updated until issues are resolved

Complies with global IT policies

Liaises with Capgemini IT support groups and 3rd party providers when necessary

Performs installation, personalization, and staging of PCs

Performs IMAC (Install, Move, Add and Change)

Conducts hardware and software maintenance and support

Manage onsite New Hire Onboarding (where needed)

Supports various ad-hoc initiatives/projects/audits and asset inventory

Provides Onsite Support for all IT related incidents

Coordinates with Provisioning and Depot for hardware repair and swaps

Assists with Security Officer on IT security issues and Audits

Assists local Server Team when server maintenance is required

Creates/maintains process documentation where required

Provides Special Events coverage pre/post regular work hours

Local network support and/or assists Group Network team

Hardware/software setup, installation, configuration, upgrades, monitoring, and troubleshooting Key Competencies: (working / support knowledge of)

Windows and Mac OS support

Android\IOS mobile device support

Computer and networking hardware support

strong Troubleshooting Skills

Solid understanding of the IT Service Management concepts such as SLA, OLA, MTTR, ITIL

Audio Visual equipment including Polycom, Cisco, MS Surface Hub, and other presentation technologies

Experience in handling tickets within Ticket Management and Asset Management Systems, such as BMC Remedy / Client IT Service Manager / Service Now

Take complete ownership of the tasks at hand and adhere to agreed timelines

Qualifications:

Minimum Education: 2-year Degree in Computer Sciences or relevant field

3-5 years direct work experience preferred

Behavior:

Fluent in English (spoken and written)

Willingness to work flexible hours and travel when needed

Initiative

Ability to write technical support documentation a plus

Excellent customer interface skills

Good interpersonal communication skills

Understanding of customer satisfaction principles and practices

Team player

Ability to work under pressure

Good organizational and time management skills

Good analytical and problem-solving skills

Maintains strong attention to detail in high-pressure situations

Strong communications skills, both written and oral

Qualifications:

Minimum Education: 2-year Degree in Computer Sciences or relevant field

3-5 years direct work experience preferred

Behavior:

Fluent in English (spoken and written)

Willingness to work flexible hours and travel when needed

Initiative

Ability to write technical support documentation a plus

Excellent customer interface skills

Good interpersonal communication skills

Understanding of customer satisfaction principles and practices

Team player

Ability to work under pressure

Good organizational and time management skills

Good analytical and problem-solving skills

Maintains strong attention to detail in high-pressure situations

Strong communications skills, both written and oral