Youth Services Program Manager - Beaverdam

ABOUT US

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people - regardless of age, income, or background - to nurture the potential of children and teens, improve the region's health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state's largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.

ABOUT THE ROLE

The Youth Services Program Manager - Beaverdam leads Out-of-School Time (OST) program operations and year-round community programming at the YMCA's Beaverdam site. This is a program-heavy leadership role set on 10 acres of outdoor learning space - including a bouldering wall, vegetable garden, and wood - that demands someone equally comfortable running a high-enrollment daily after school and camp program and designing hands-on outdoor experiences for children, families, and the broader community. The Beaverdam Manager supervises frontline program staff, manages weekend and evening community programming throughout the year, and works directly with participants, families, school partners, and community organizations to ensure the site delivers consistent, high-quality programming aligned with the YMCA mission.

ESSENTIAL FUNCTIONS

OST Program Leadership

Coordinate the day-to-day operation of the Out-of-School Time program at the Beaverdam site.

Provide daily supervision and direct programming for a group of participants.

Supervise, schedule, and support frontline program staff, including ongoing coaching, feedback, and performance management.

Collaborate with the Program Director to ensure all activities are planned and implemented in compliance with YMCA of Western North Carolina policies and applicable state and federal regulations.

Create, complete, review, update, and maintain all required program records and documentation.

Coordinate with school administration, teachers, and community partners to implement programming that meets participant needs.

Monitor and promote participant recruitment to support optimal enrollment.

Follow established protocols to coordinate incident and emergency response.

Facilitate integration of the YMCA program and mission into community culture.

Utilize standard business software and hardware systems (Microsoft Office Suite, Daxko Operations and Attendance Tracker, laptops, smartphones, 2-way radios) to accomplish daily administrative and operational tasks.

Purchase and manage distribution of program supplies within budget.

Community & Outdoor Programming

Design, plan, and implement year-round community programming during evenings and weekends for children, youth, families, and community members.

Develop and lead outdoor education and recreation experiences that use the full range of the Beaverdam site, including the bouldering wall, garden, creek access, and woodland areas.

Build and maintain partnerships with community organizations, schools, and local groups to expand program reach and relevance.

Plan and facilitate meaningful family and community engagement events on a regular basis.

Assess programming outcomes and adjust offerings based on participant needs, community interest, and organizational priorities.

Organizational Responsibilities

Models inclusive behaviors and embraces all dimensions of diversity

Supports service line/department in actively working toward association-level objectives, as measured by identified goals/KPIs

Participates in the budgeting process within their service line/department and serves as a good steward of association resources

ABOUT YOU

Qualifications

Must be at least 21 years of age.

Must have at least a high school diploma or equivalent.

A bachelor's degree in outdoor education, recreation, environmental education, youth development, or a related field is preferred.

Minimum of 3 years of relevant experience working with youth in an educational, recreational, or outdoor setting.

Demonstrated experience planning and running multi-faceted programs with high participant volume.

Experience in outdoor programming, environmental education, or nature-based learning strongly preferred.

Ability to regularly drive YMCA mini-bus

Knowledge, Skills, and Abilities

Strong organizational skills with the ability to manage multiple programs and priorities simultaneously.

Proven ability to supervise and motivate a frontline staff team.

Excellent interpersonal and communication skills with diverse audiences, including children, families, school staff, and community partners.

Comfort and competence working in outdoor environments across a range of weather and activity conditions.

Proficiency in Microsoft Office Suite and ability to learn program-specific software platforms.

Valid driver's license and reliable transportation.

Ability to pass required background checks and clearances.

PHYSICAL ASPECTS OF THE JOB

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and/or be active for extended periods of time

Must be able to lift 50 pounds

Must be able to work in a variety of environments with fluctuations in weather

Must be able to clearly see, hear and speak

Must be able to solve, reason, make decisions, and use sound judgement when distracted by noise and activity

FULL-TIME BENEFITS

Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.