General Manager

About the Opportunity HV Talent Group is partnering with a well-established, rapidly growing fire protection and life safety services organization seeking a dynamic General Manager to lead branch operations within a defined geographic territory.

This role oversees all service and construction activity, drives operational performance, leads field and office teams, and partners cross-functionally to grow revenue while maintaining exceptional customer satisfaction.

This is a high-impact leadership role for someone who thrives in a fast-paced, field service-driven environment.

Position Overview Our client is seeking a seasoned General Manager with a strong business leadership background to drive growth, oversee sales and marketing initiatives, and manage operational efficiency.

This role is more senior than a traditional GM, with a strong focus on strategic growth, financial oversight, and high-level customer engagement.

Key Responsibilities: Sales & Business Growth: Lead initiatives to acquire new customers, drive revenue growth, and expand market presence.Operational Leadership: Oversee daily business functions, ensuring alignment with financial and operational goals.Team Management: Directly manage two sales professionals and coordinate with contracts, inside sales, finance, and HR teams.Financial Oversight: Responsible for P&L management with a focus on profitability, forecasting, and budget review.Customer Engagement: Represent the company professionally in front of high-end clientele, ensuring strong relationships and business development.Strategic Planning: Work closely with leadership on growth initiatives and operational improvements.

Qualifications & Experience: 10+ years of leadership experience in a corporate environment (not from small businesses/mom-and-pop shops).Proven background in service-based industries, such as industrial services, HVAC, or utilities.3-4 years of direct P&L responsibility.Strong sales background and growth-driven mindset.Bachelor's degree required.Experience reviewing and managing monthly budgets (5-10%). Compensation & Benefits: Base Salary: $150,000 – 160,000Car AllowanceDiscretionary Bonus (based on company performance)4 Weeks PTO Key Responsibilities Operational LeadershipOversee all service and construction activity within the territoryLead day-to-day branch operations, ensuring efficiency and quality executionMonitor performance metrics, revenue targets, and operational KPIsConduct monthly performance reviews with senior leadership Team LeadershipManage field technicians, office support staff, and warehouse personnelRecruit, hire, train, and develop team membersProvide coaching, performance management, and professional developmentFoster a culture of accountability, safety, and continuous improvement Business Growth & StrategyPartner with sales and construction leadership to drive territory growthSupport strategic planning and territory expansion initiativesTrack and analyze operational and sales dataForecast performance and identify improvement opportunities Customer & Safety OversightRespond to escalated customer issues and emergency callsMaintain high levels of customer satisfactionEnsure safety compliance and best practices across field teamsPromote a culture rooted in responsiveness, respect, and professionalism Financial & Administrative ManagementReview territory billing for accuracyPartner with collections to manage receivablesOversee local inventory and materials managementMaintain P&L awareness and operational budget discipline QualificationsProven success in an operational leadership or branch management roleExperience within a field service organization requiredStrong preference for fire protection, life safety, HVAC, security, or related industriesDemonstrated ability to manage teams in fast-paced environmentsStrong analytical and strategic decision-making capabilitiesWorking knowledge of P&L management and financial reportingExcellent communication, leadership, and influencing skillsSelf-motivated, organized, and results-drivenBachelor’s degree preferred, or equivalent experience Technical SkillsGeneral computer proficiency requiredExperience with CRM systems (Salesforce preferred)Proficient in Microsoft OfficeFamiliarity with field service or ERP software a plus Core CompetenciesLeadership & Team DevelopmentStrategic ThinkingOperational ExcellenceProblem SolvingSound JudgmentEthical & Professional ConductAdaptability in a Dynamic Environment Physical RequirementsPrimarily office-based with occasional warehouse or field exposureFrequent sitting; occasional standing and walkingOccasional lifting up to 30 lbsStandard vision and communication requirements Why This Role?

This is an opportunity to lead a high-performing branch within a growing organization that values responsiveness, operational excellence, and long-term customer partnerships.

If you are a hands-on leader who enjoys building teams, driving performance, and expanding market presence, we encourage you to apply.