CDL Driver Processor

About the Company Phoenix Management Solutions provides shared administrative support services to intermodal transportation motor carriers across the United States.

We are adding a CDL Driver Processor to our San Antonio team.

About the Role CDL Driver Processors are responsible for executing the end-to-end onboarding experience for CDL drivers across our network.

This is a critical role in our growth and is one that requires at least 1-3 years of experience working in transportation or logistics, ideally working with CDL drivers regulated by DOT and FMCSA.

This is an on-site position that is part of a larger recruitment and retention team in San Antonio, Texas.

Duties/Responsibilities:Application Processing: Review, verify, and process new driver applications efficiently.Onboarding coordination: Manage daily execution of end-to-end onboarding process for new CDL drivers, including scheduling drug screens, orientation, documentation, and communication.Documentation Management: Collect, verify, and process all necessary documentation from new hires, such as driver’s licenses, medical certificates, background checks, and drug test results.Compliance: Ensure all onboarding activities comply with company policy, FMCSA regulations, and other relevant federal and state regulations.Communication: Serve as the point of contact for both terminal personnel and new drivers throughout the onboarding process, addressing any questions or concerns.Collaboration: Work closely with Safety, Terminals/Business Units, Recruiting, and HR teams to ensure seamless onboarding experience and alignment with company goals.All other duties as assigned.

Required Skills/Abilities:Excellent written and verbal communication skills, ability to read and write English (Bilingual skills in Spanish required).Strong knowledge of federal and state regulations governing commercial driving, including Hours of Service (HOS) regulations, DOT regulations, and vehicle inspection requirements preferred.Commitment to promoting a culture of safety and excellence among CDL drivers.Commitment to collaborating seamlessly within teams through service-oriented communication.Strong attention to detail.Excellent computer skills, including MS Word and MS Excel, will be trained on proprietary software, where applicable.

Previous experience with TenStreet preferred.Excellent organizational skills while handling multiple priorities and tasks at any given time.Adhere to site daily work schedule 8:00 AM to 5:00 PM CT, with additional time as required for successful execution.Availability to effectively serve standard business hours of East coast and West Coast time zones.

Education and Experience:High school diploma or equivalent is required.Minimum of 1-3 years of experience in transportation and/or logistics required.Prior experience working with a multi-state employer a plus.

Physical Requirements:Prolonged periods of sitting at a desk while working on a computer performing required duties of the position.Must be able to lift up to 10 lbs.

without assistance as part of the regular duties of the position.Must be able to periodically walk upstairs, stand, bend, and stoop while reaching for accounting files.Demonstrate ability to stay focused in a fast paced, sometimes noisy work environment.