IAM Support Analyst

• Coordinates user provisioning and identity management.

• Interfaces with end users to addresses intermediate to complex questions and problems related to user access management across business applications, active directory, VPN, and email.

• Communicates enterprise IAM related content and guidance across the organization.

• Assists project teams to evaluate IAM considerations for projects and perform role-modeling for business applications.

• Provides daily, weekly and monthly support and maintenance of the IAM solution(s).

• Assists in developing and publishing access reports for identity governance.

• Performs other job-related duties as assigned or apparent.

MINIMUM QUALIFICATIONS:

• Minimum of 5 years of experience in a customer facing role.

• Experience supporting IT application and infrastructure.

• Experience with root cause analysis.

• Bachelor of Science or Bachelor of Engineering Degree in Information Security, Information Systems, IT or Computer Science.

• Professional IT Security Certifications: Security+, A+, Network+, CISA, Cloud+, Azure Fundamentals, CIAM