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Swedish Service Desk Associate

Company:
Dencom Consultancy and Manpower Services
Location:
Taguig, National Capital Region, Philippines
Salary:
Php100,000
Posted:
November 15, 2016
Description:

Key Responsibilities:

o Function as the First point of contact for Payroll queries raised by the client and stakeholders via call, e-mail or HR Helpdesk Tool.

o Answer phone calls and e-mails received in Swedish/English.

o Appropriately categorize, prioritize, assign and escalate Payroll queries.

o Assist, where possible, in resolving Payroll related queries from clients and stakeholders.

o Gather relevant and detailed information regarding queries.

o Provide translation support when advised and necessary.

Qualifications/Education:

o Graduate of any degree

o Keen attention to detail

o Average oral and written communication

o Proficient computer skills

o Excellent analytical and problem solving skills

Note: We're open for cross-border applicants.

Please send your resume to bh7oi4@job2r.com.