Hiring: Technology Architect – Business Intelligence (Tableau)
Work Location: Sunnyvale, CA
Duration: 12 Months Contract
Experience Required: 8+ Years
We are looking for an experienced Technology Architect specializing in Business Intelligence and Data Visualization to support enterprise reporting and analytics platforms. This role requires strong expertise in Tableau and the ability to manage business-critical BI operations in a fast-paced environment.
Key Skills Required:
* Strong experience with BI tools such as Tableau, ThoughtSpot, Business Objects, or similar platforms
* Experience in Sales or Channel Performance reporting, metrics, and KPIs (preferably in a technology company)
* Ability to query and analyze data to investigate, validate, and explain insights to business users
* Proven experience supporting BI platforms in an operational environment
* Strong communication skills to translate technical findings into business insights
Key Responsibilities:
* Provide cross-platform subject matter expertise for BI tools and reporting systems
* Operate within a tiered support model to ensure timely issue resolution
* Manage Slack-based support workflows and handle concurrent requests across regions
* Perform data investigation, validation, and reconciliation
* Guide business users on data interpretation and reporting insights
* Ensure operational continuity, escalation management, and support coverage across time zones
Good to Have:
* Experience with B2B and B2C sales reporting structures and metrics
* Familiarity with automated support workflows, chatbots, and ticketing systems
* Understanding of data pipelines, data latency, and debugging data issues
* Experience working in globally distributed teams with follow-the-sun support models
If you are interested or know someone with strong BI and Tableau expertise, feel free to connect or share profiles.