Mailroom Associate

Job Description

We are looking for a Mailroom Associate to join our client's team on a contract basis in Columbus, Ohio. This role involves handling and organizing utility invoices, ensuring compliance with established procedures, and maintaining a smooth workflow in a fast-paced mailroom environment. The ideal candidate will be self-motivated, capable of meeting production quotas, and skilled in troubleshooting minor technical issues.

Responsibilities:

• Extract mail from envelopes and organize invoices, checks, and other documents based on established sorting procedures.

• Prepare utility bills for scanning using separator sheets and ensure proper organization.

• Review invoices manually to verify compliance with department and customer standards.

• Identify and separate bills that do not meet procedural requirements, attaching reject forms for further review.

• Maintain production quotas in a high-speed mailroom environment while adhering to quality standards.

• Update and manage procedural documentation, discarding outdated materials and filing new instructions as needed.

• Perform minor troubleshooting on mail-opening equipment to ensure smooth operations.

• Communicate issues and propose solutions to supervisors or leads proactively.

• Keep the workspace clean and organized to uphold a neat and orderly appearance.

• Work overtime when required to meet deadlines and ensure timely processing of accounts.• Ability to lift mail trays and letter debris weighing up to 35 pounds regularly.

• Physical capability to perform repetitive hand and arm movements while sorting mail.

• Strong attention to detail and ability to accurately follow instructions.

• Experience working in a fast-paced production environment with effective time management skills.

• Self-motivated and able to work independently with minimal supervision.

• Familiarity with mailroom operations and procedures.

• Basic troubleshooting skills for handling minor technical issues.

• Commitment to maintaining compliance with department and client standards.