Front Desk Coordinator

Job Description

We are looking for an organized and personable Front Desk Coordinator to join our team in Columbus, Ohio. In this long-term contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth day-to-day operations. This role offers an excellent opportunity for individuals with strong administrative and customer service skills to thrive in a detail-oriented environment.

Responsibilities:

• Welcome guests and visitors with courtesy and ensure their needs are addressed promptly.

• Manage incoming calls using a multi-line phone system and direct them to the appropriate departments.

• Provide administrative support, including organizing files and maintaining accurate records.

• Sort and distribute incoming mail while ensuring timely delivery to respective recipients.

• Assist with scheduling and coordination of meetings or appointments.

• Perform data entry tasks with accuracy and attention to detail.

• Maintain a clean and organized front desk area to present a welcoming atmosphere.

• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete various tasks.

• Collaborate with other team members to ensure efficient office operations.

• Offer concierge services to guests, providing helpful information and support as needed.• Proven experience in administrative assistance or front desk coordination.

• Proficiency in operating multi-line phone systems.

• Strong customer service skills with a focus on professionalism and responsiveness.

• Familiarity with Microsoft Office applications, including Word, Excel, and Outlook.

• Excellent interpersonal and communication skills.

• Ability to organize files and manage tasks efficiently.

• Detail-oriented with strong data entry capabilities.

• Previous experience in concierge services or guest relations is a plus.