Pacific Diagnostic Laboratories seeks a Client Services Representative PDL for their Core Lab Client Services department responsible for serving as the primary contact for clients of PDL services.
Confers with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.
QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education: * Minimum: Associate degree or 2 years' experience in customer service.
Technical Requirements: * Minimum: Word processing, managing electronic files and records.
Years of Related Work Experience: * Minimum: 2 years' experience in customer service.
* Preferred: Customer service experience in health care field.