Service Manager

Hiring: Service Manager

Location: Stow, OH

Salary: $60,000 - $70,000/yr

Schedule: Full-time

Central Texas Recruiting is seeking a Service Manager to lead service operations, support technical teams, and ensure customer satisfaction within a manufacturing environment. This role focuses on team leadership, service coordination, and continuous improvement of service processes.

Key Responsibilities

Lead and support service team operations

Handle customer complaints and resolve issues efficiently

Coordinate service schedules and on-site support

Track maintenance records and service performance

Manage spare parts inventory and service documentation

Provide training and development for team members

Collaborate with sales and technical teams

Qualifications & Requirements

3+ years of experience in injection molding or plastics industry

Experience in technical service or field service roles

Strong leadership and problem-solving skills

Valid driver’s license and ability to travel

Strong communication and organizational skills

U.S. work authorization required