Workshop Manager & Tech Service Specialist

Hiring: Workshop Manager & Technical Service Specialist

Location: Ponchatoula, LA

Salary: $60,000+/yr

Schedule: Full-time

Central Texas Recruiting is seeking a Workshop Manager & Technical Service Specialist to lead service operations, support technical sales, and manage repairs and spare parts for mechanical drive systems. This role combines hands-on mechanical expertise with customer-facing responsibilities, supporting both in-house operations and field service activities.

Key Responsibilities

Develop and execute sales and service strategies

Provide technical support for mechanical systems including gearboxes and winches

Plan and perform on-site service, inspections, and repairs

Troubleshoot and resolve mechanical issues independently

Prepare technical documentation and repair quotations

Coordinate with internal teams and support customer relationships

Manage spare parts, repairs, and customer service requests

Document service activities and maintain accurate records

Qualifications & Requirements

5+ years of experience with mechanical systems and repairs

Hands-on experience with gearboxes and winches

Strong troubleshooting and technical problem-solving skills

Experience in customer service or technical field service preferred

Proficiency with MS Office and ERP systems (Sage preferred)

Valid driver’s license and ability to travel frequently

Strong communication and customer-facing skills

U.S. work authorization required