Operations and Logistics Manager

About the Company

PARTOW is a New York based ready-to-wear luxury goods brand founded in 2011.

About the Role

We are currently seeking an Operations and Logistics Manager based in NYC to oversee the operational execution of the company’s logistics, supply chain, and inventory functions. This role requires an extremely organized, self-motivated, proactive, and detail-oriented candidate focused on improving operational efficiency and performance. The ideal candidate is a strong problem-solver with excellent analytical, operational, and communication skills, and thrives in a fast-paced environment. The Operations and Logistics Manager will oversee end-to-end operational functions, ensuring seamless execution across both direct-to-consumer (DTC) and wholesale channels. This role is responsible for optimizing processes, managing inventory flow, coordinating production timelines, and delivering exceptional customer and partner experiences aligned with the brand’s luxury positioning.

Key Responsibilities

Supply Chain & Production Management

Own the full product lifecycle from production through final delivery

Partner with manufacturers to manage production timelines, quality control, and delivery schedules

Build and maintain production calendars and ensure on-time execution

Troubleshoot delays and implement contingency plans

Inventory & Logistics

Oversee all inbound and outbound logistics (domestic + international)

Manage wholesale fulfillment, including shipping to department stores and key accounts

Own inventory planning, tracking, and reconciliation across all sales channels

Oversee all warehouse functions, including receiving, quality control, storage, inventory handling, and shipping

Manage pick, pack, and fulfillment processes for wholesale orders, ensuring accuracy and efficiency

Maintain luxury-level packaging standards and unboxing experience

Monitor stock levels to minimize overstock and stockouts

Coordinate domestic and international shipping

Maintain working knowledge of international shipping requirements, including tariff classifications, duty codes (HS codes), and applicable duty rates to ensure accurate costing and customs compliance

Implement inventory controls and conduct regular audits

Retail/ Ecommerce Operations

Manage product setup and maintenance within Shopify, including product pages, SKUs, pricing, variants (size/color), and inventory syncing

Ensure accurate and timely product launches aligned with seasonal calendars

Coordinate product imagery, descriptions, and merchandising details to reflect brand standards

Troubleshoot site or product listing issues and ensure a seamless customer experience

Wholesale Operations

Manage wholesale order lifecycle from showroom appointments through fulfillment

Coordinate with retail partners, buyers, and distributors on delivery schedules and requirements

Oversee order entry, invoicing, and compliance with retailer routing guides

Support market appointments, trade shows, and seasonal line presentations

Systems & Process Optimization

Manage ERP, EDI, inventory management, and order management systems

Identify inefficiencies and develop scalable operational processes

Create SOPs to ensure consistency across all operational functions

Financial & Reporting

Track and manage operational budgets, including production, shipping, and warehousing costs

Analyze margins by channel and recommend cost-saving opportunities

Prepare regular reports on inventory, sell-through, and operational performance

Cross-Functional Collaboration

Act as the liaison between design, production, sales, finance, and customer experience teams

Ensure alignment on seasonal calendars, product launches, and go-to-market strategies

Qualifications:

5–8+ years in operations, logistics, or supply chain (fashion, apparel, or consumer goods strongly preferred)

Experience working within a scaling brand

Strong knowledge of:

Inventory management systems

International shipping and import/export

Wholesale distribution

Production and manufacturing workflows

Proven ability to build and improve operational systems

Strong financial and analytical skills

Highly detail-oriented with exceptional organizational skills

Self-starter comfortable in fast-paced environments

Excellent communication and vendor management skills

Pay range and compensation package

Market-competitive; structured hourly or as a monthly retainer based on experience and scope.