Carrier Sales Representative - Brokerage Task

Job Description

Carrier Sales Representative_ Brokerage Task @ Plano, TX

The Carrier Sales Representative will be responsible for building a qualified carrier network, negotiating competitive rates, and matching capacity to customer freight in real time. Without this dedicated role, it will be unable to reliably secure trucks, maintain service levels, or protect margins on customer shipments which would significantly delay the launch and growth of the brokerage. This position will also manage execution activities such as dispatching, tracking and tracing, issue resolution, and communication with both carriers and internal stakeholders.

Job Title: Carrier Sales Representative (Brokerage Task)

Contract: 1 year + extension or direct hire opportunity

Location: Plano, TX

Hours: 8:30 AM – 5:30 PM (subject to change)

Benefits: Medical / Vision / Dental / PTO (After 90 days)

Key Responsibilities:

Develop and maintain strong relationships with carriers (asset based carriers, owner operators, and small fleets) to build a reliable capacity network for key lanes and customers

Source, qualify, and onboard new carriers in alignment with company compliance, safety, and insurance standards, leveraging TMS tools such as Aljex and integrated carrier onboarding solutions

Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met

Match the right truck to the right load based on equipment type, location, transit time, and service expectations, using internal load boards and external marketplaces as needed

Execute and manage shipments from tender to delivery, including dispatching carriers, confirming appointments, and communicating pickup/delivery instructions

Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable real time tracking, monitor ETA, and maintain high tracking compliance across active loads

Proactively track and trace shipments, identify exceptions, and resolve service issues (delays, breakdowns, missed appointments, OS&D) while keeping customers and internal teams informed

Update and maintain accurate records of carrier profiles, rates, load details, communications, and status updates in the TMS (e.g., Aljex) and related platforms

Collaborate closely with customer sales, operations, and accounting to support pricing, capacity planning, claims resolution, and on time invoicing

Meet or exceed daily/weekly activity and performance metrics, such as outbound calls, loads covered, margin per load, and tracking compliance

Manage order entry and create orders for customers through systems, phone, and email as needed

Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to the direct supervisor regarding service failures, customer complaints, or any other matters requiring attention

Meet departmental and personal profit margin goals

Performs other special projects and tasks assigned

Required Qualifications:

Bachelor’s Degree preferred

3+ years of transportation experience in carrier sales, freight brokerage, or truckload operations strongly preferred

Hands on experience with freight brokerage platforms and tools such as Aljex (TMS), MacroPoint (real time visibility), and web based carrier portals like MyCarrierPortal or similar systems

Strong negotiation, communication, and relationship building skills with proven ability to manage carrier relationships in a high volume environment

Ability to multitask, prioritize, and remain calm under pressure in a fast paced, time sensitive environment

Proficiency with basic computer applications (email, spreadsheets, web based platforms) and comfort learning new logistics technologies

Detail-oriented with strong organizational and problem-solving skills

Ability to work effectively in a fast-paced environment, both independently and as part of a team

Highly motivated, enthusiastic, and self-driven, with a strong commitment to achieving results

Preferred Skills:

Experience operating within a modern digital freight environment using real time visibility and automated tracking tools

Knowledge of U.S. over the road transportation market, including equipment types, regional markets, and seasonality

Track record of achieving or exceeding carrier sales KPIs (load count, margin, carrier compliance, on time performance)

Tools: Experience working with Aljex or similar TMS, MacroPoint or comparable real time tracking solutions, and carrier portals such as MyCarrierPortalCompany Description

People4net, Inc. is a full-service recruiting and staffing agency partnering with globally leading companies to connect them with top talent. We specialize in sourcing, placing, and supporting highly qualified candidates across a range of industries, helping both clients and candidates achieve long-term success.

Beyond recruitment, we provide end-to-end workforce support, including onboarding coordination, contractor management, payroll processing, workers’ compensation administration, and ongoing employee engagement through regular check-ins and follow-ups. We also manage client contractor portals to ensure accurate updates on pay rates, billing, and employment status.

At People4Net, Inc, we are committed to delivering efficient, reliable, and people-focused staffing solutions that drive business growth and create meaningful career opportunities.

Full-time