Admissions Coordinator

Edgewood Manor of Greenfield -

Position Summary

We are seeking a compassionate, organized, and detail-oriented Admissions Coordinator to join our team. This role is essential in ensuring a smooth and welcoming admission process for residents and their families while maintaining compliance with all regulatory requirements. The Admissions Coordinator serves as a key liaison between hospitals, families, and the interdisciplinary team.

Key Responsibilities

Coordinate all aspects of the admissions process from initial inquiry through resident arrival

Communicate with hospitals, referral sources, families, and internal departments to facilitate timely admissions

Verify insurance coverage, benefits, and eligibility (Medicare, Medicaid, private pay, managed care)

Complete and maintain accurate admission documentation in accordance with state and federal regulations

Provide tours of the facility and respond to inquiries from prospective residents and families

Collaborate with nursing, social services, and therapy teams to ensure appropriate placement and care planning

Track bed availability and maintain daily census updates

Participate in marketing and outreach efforts to build and maintain referral relationships

Ensure compliance with HIPAA and confidentiality standards

Qualifications

High school diploma required; Associate’s or Bachelor’s degree preferred

Previous experience in admissions, healthcare, long-term care, or medical office setting preferred

Knowledge of insurance verification and payer sources (Medicare/Medicaid)

Strong communication, customer service, and interpersonal skills

Excellent organizational skills and attention to detail

Ability to multitask in a fast-paced environment

Proficiency with electronic medical records (EMR) and Microsoft Office

Preferred Skills

Experience working in a nursing home or skilled nursing facility

Familiarity with case management or discharge planning

Marketing or community outreach experience

What We Offer

Competitive pay based on experience

Health, dental, and vision insurance

Paid time off

Supportive team environment