Health Captive Program Manager

The Health Captive Program Manager provides majority of the technical aspects of our health benefit captives. Maintains a high level of day-to-day client and broker business relationships. Responsible for timely captive financial and claims reporting oversight. Provides underwriting coordination and planning for renewal business. Works closely with teams and vendors on any captive issues.

ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor's Degree or equivalency in a related discipline and at least seven (7) years of experience in Health Benefits Account Management, Program Management, Operations, Underwriting, or other Insurance related field.

SKILLS/COMPETENCIES REQUIREMENTS:

7+ years working in Health Insurance Benefits (preferably carrier/broker)

Solid understanding of finance and accounting principles

Strong analytical, problem solving, and judgment skills

Strong team attitude

Works well independently and in a team environment

Interpersonal skills

Demonstrated training and coaching skills

Excellent written and verbal communication skills

Strong skills in Microsoft Office, especially using Excel, Word, PDF, and other on-line computer systems

Comfortable making presentations to small groups

Organization, planning, and prioritization skills

Strong customer service orientation

Commitment to company values

ESSENTIAL DUTIES AND REPONSIBILITIES:

Monthly and annual financial reporting creation and management

Monthly claims reporting and reconciliation with carriers

Preparation, review, and overall management of captive board meeting materials

Accountable for creation and validation of captive proposals

Schedule and monitor new captive member onboard calls

Captive renewal tracking, reporting, creation of proposals, and finalization with carrier

Captive timeline management

Captive member maintenance of changes, acquisitions, etc

Mass distribution email campaigns

Review, prepare, and submit documentation to underwrite renewal business

Creation and continuous updating of departmental documents and procedures

Provide superior customer service to captive members, brokers, service providers

Participate in captive status meetings

Assist with training new hires and refresher training for existing colleagues (as needed)

PRIORITIES: 7+ years Health Benefits experience, Strong financial experience, Accuracy, Detail Oriented, Timeliness, Multi-tasking, Vendor Relationships, Positive Team Attitude

Equal Opportunity Employer

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