Scrum Master

ITTConnect is seeking a Scrum Master (power transmission domain) to work for one of our clients. This is a new contract position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Utilities/Energy sector.

Job location: Columbus, OH. Job is hybrid, 2-3 days a week onsite as needed.

We are seeking a Scrum Master to work with the Transmission core team, composed of Developers/engineers, QA analysts, Product Owner, plus any resources needed from shared teams (security, arch, infra) to estimate, plan, and execute backlog items related to software deliveries for Transmission tooling. The backlog items would include: enhancements, defects, new features/ideas, tech debt, compliance/security

Key Responsibilities:

Agile & Scrum Facilitation:

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

• Ensure Scrum practices align with enterprise Agile frameworks (SAFe, Scrum, Kanban, or hybrid models).

• Coach teams on Agile principles, continuous improvement, and self-organization.

• Partner with Product Owners to ensure clear backlog refinement, prioritization, and acceptance criteria.

Metrics, Reporting & Continuous Improvement:

• Track and communicate Agile metrics such as velocity, burn-down, cycle time, and delivery predictability.

• Prepare and support reporting for program management, leadership, and regulatory visibility as required.

• Drive continuous improvement using retrospectives, lessons learned, and Agile best practices.

Stakeholder & Program Collaboration:

• Collaborate with Release Train Engineers (RTEs), Program Managers, Product Managers, and other Scrum Masters.

• Support PI Planning, dependency management, and cross-team coordination.

• Act as a change agent to promote Agile ways of working within traditionally waterfall-oriented utility environments.

Transmission Domain Support:

• Support delivery teams working on transmission initiatives such as:

• Transmission planning and engineering

• Substation and line design

• Construction and outage coordination

• Asset condition monitoring and maintenance

• Grid modernization and reliability programs

• Understand dependencies across operations, engineering, IT, regulatory, and field services.

• Help teams balance Agile delivery with regulatory, safety, and compliance requirements (e.g., NERC, FERC).

Requirements

Required Qualifications:

Bachelor's degree in Business, Information Technology, Engineering, or a related field (or equivalent experience).

3+ years of experience as a Scrum Master or Agile delivery lead.

Hands-on experience supporting Agile teams in complex, regulated environments.

Strong understanding of Scrum, Kanban, and Agile principles.

Experience facilitating teams with both IT and business/engineering stakeholders.

Excellent communication, facilitation, and conflict-resolution skills. Preferred Qualifications:

Experience in electric utility, energy, transmission, or infrastructure domains.

Familiarity with transmission operations, engineering workflows, or utility asset management systems.

Experience with SAFe or large-scale Agile frameworks.

Scrum certification (CSM, PSM I/II, SAFe Scrum Master).

Experience working with vendors, contractors, and cross-functional delivery teams.