Program Review Specialist
Description:
Program Review Specialist
Care with Purpose — Make a Difference That Matters
At Grafton Integrated Health Network, we’re guided by a shared purpose: creating safe, supportive environments where individuals can heal and grow. As a Program Review Specialist, you will coordinates and ensures compliant implementation, documentation, and quality of individualized support plans and related team processes. You’ll be part of a culture of teamwork and collaboration, where every role matters and every person is valued. And because we care for you so you can care for others, we offer training, resources, and a supportive workplace where you can take pride in being part of something bigger.
Join us - and experience the deep fulfillment of knowing your work truly makes a difference!
Be part of a team that leads with heart and grit, the Grafton way—where kindness, professionalism, and purpose come together every evening.
The Program Review Specialist reviews individual support plans for clients to ensure all necessary training, in order to be compliant with the established plans, occurs efficiently and documented accurately into the electronic client record. This position will collaborate with the Case Management and Program Operations Management teams to ensure accuracy through the programming of the specific areas to be addressed. The Program Review Specialist is responsible for the procedural safeguards, supports and services that are authorized to be provided. Reports to Executive Director.
ESSENTIAL JOB FUNCTIONS
Review Annual Individual Support Plan (ISP) documents to identify any area to implement programing, other than typical services
Ensure all parties are notified of areas requiring special programming and said programming is loaded into the system where needed (ie TAR for exercise, order obtained from Dr, etc)
Coordinates with Case Manager to request changes to ISP if items cannot be provided or are not appropriate
Assists Operations Manager with ensuring proper training occurs for any items requiring training
Ensures proper documentation occurs for any items requiring additional tracking (ie new special diet so intake monitoring needs to occur for said client)
Ensures all corrective action plan items are addressed as per timelines
Demonstrates the ability to establish effective working relationships with project/program members
Audits documentation of billable services for accuracy, quality, and content
Provides feedback to Operations Manager related to compliance/quality issues
Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem solving and making adjustments to plans
MINIMUM QUALIFICATIONS
Associate’s degree with five years of administration, coordination or program experience required; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Must have a valid driver’s license with an acceptable driving record
Intermediate proficiency with Microsoft Office
Excellent verbal and written communications skills
Excellent organizational and time management skills
EMPLOYEE BENEFITS
Caring for You, So You can Care for Others
Medical, dental and vision
Flexible Spending & Health Savings Accounts
Generous Paid Time Off plan & attendance incentives
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Short-term disability (STD)
Long-term disability (LTD)
Stronger Together: Supporting Your Growth & Success
Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
401(k), including an employer match up to $2,500 annually
Education Assistance up to $5,250 annually
As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness
If you have issues applying or have any questions about this position, please reach out to us at
Grafton is an equal employment opportunity employer and tobacco-free workplace.
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